Director, Strategic Programs and Innovation

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Director of Strategic Programs & Initiatives will serve as a strategic partner to the Sr. Director of Marketing Strategy & Innovation, leading the research, benchmarking, and strategic design work that informs Visa's marketing operational strategy. This role is ideal for a strategic thinker who excels at answering complex who, what, and why questions through comprehensive research and stakeholder engagement. Working in lock step with the Sr. Director of Marketing Strategy & Innovation, this leader will manage strategic workstreams for transformational initiatives while maintaining continuous feedback loops with regional and functional stakeholders.

Primary Responsibilities :

Lead Strategic Research & Competitive Intelligence

• Conduct comprehensive research, competitive benchmarking, and market analysis to identify best-in-class practices across AI transformation, operating models, agency ecosystems, learning & development, and organizational culture
• Perform deep stakeholder discovery through interviews, surveys, and workshops to understand challenges, opportunities, and priorities across regions and functions
• Conduct ongoing environmental scanning to identify competitive threats, emerging trends, and strategic opportunities
• Synthesize complex market intelligence into actionable insights and strategic recommendations

Manage Strategic Workstreams for Transformational Initiatives

Develop Executive Communications & Strategic Narratives :

Monitor Strategic Performance & Maintain Feedback Loops

Partner Across the Dual-Track Operating Model

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications :

Preferred Qualifications :

Additional Information

Work Hours : Varies upon the needs of the department.

Travel Requirements : This position requires travel5-10% of the time.

Mental / Physical Requirements : This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is 178,300.00 to 258,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA / HSA, Life Insurance, Paid Time Off, and Wellness Program.