Manager, Warehousing Operations

Manager, Warehousing Operations

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express Lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch. We are proud to offer highly competitive pay and a comprehensive benefits package, including : paid vacation, sick time, and holidays; 401(k) plan with company match; medical, dental, and vision insurance; short- and long-term disability plans; life and accidental death & dismemberment insurance; job referral bonus program; and position pay range : $70,000.00-$80,000.00 annually.

Responsibilities

The Manager, Warehousing Operations is accountable for all fiscal and operational functions within their assigned location of Estes Forwarding Worldwide. The Manager, Warehousing Operations is responsible for leading, directing, and managing operations and sales to ensure a consistently high level of service, quality, and customer satisfaction. To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Responsibilities include :

• Accountable for maintaining profitable, cost-efficient operations, guiding and supporting all sales efforts, and compliance with all company policies and procedures as well as any regulatory guidelines.
• Lead, direct, and manage site operations to ensure maximum profitability and superior customer service.
• May assist the team with moving freight, stock, or other materials to and from storage or production areas, loading docks, or delivery vehicles or containers by hand or using trucks, tractors, or other equipment.
• Manage location and company resources to facilitate quality and efficient operations.
• Establish and maintain positive, productive customer relations while managing daily resolution of issues.
• Establish and continuously improve processes to ensure excellent customer relations.
• Review and evaluate location P&L performance and continually adjust short and long-term goals to maintain profitability at or above company expectations.
• Ensure that freight is being expedited in a safe and timely manner and that the warehouse location provides a safe and professional environment for all staff.
• Regular attendance is required.
• Comply with company C-TPAT and TSA security procedures.
• Perform other duties as assigned.

Qualifications

Equal employment opportunity, including veterans and individuals with disabilities.