Senior Director, Strategy & Analysis, Contract Operations

Senior Director, Strategy & Analysis; Contract Operations

The Senior Director, Strategy & Analysis; Contract Operations works cross-functionally to develop and execute pricing strategies for pipeline and in-market products and manages contract operations to optimize revenue, market share, and support patient access. Leads and conducts pricing analysis of current and proposed governmental policies with respect to impact on pipeline and in-market portfolio products. In addition, this role is responsible for implementing and evolving contract operations to support the company's market access strategy. Leads an operations team and third-party vendor in executing rebate invoice validation and payment, Gross to Net (GTN) forecasting, and government price reporting. Leads team to accomplish business objectives while ensuring compliance with all relevant policies and procedures.

Strategy & Analysis

Supports development of market access strategies for in-market and pipeline products. Works cross-functionally to develop pricing and associated contracting strategies for pipeline and in-market products. Partners with Insights & Analytics team to assess impact of payer access controls and price on in-market and pipeline products. Works closely with Government Affairs to model / assess policy scenarios and evaluate the financial impact to Otsuka for both in-market and pipeline products.

Contract Operations

Implements and evolves contract operations to support the company's market access strategy. Oversees rebate invoice processing including validation to prevent revenue leakage and payment processes. Includes oversight of third-party vendor supporting the process. Oversees Government Pricing operations including the third-party vendor to ensure all calculations and processes are performed according to approved policy and procedures. This includes ensuring accurate reporting and timely internal communications to ensure alignment. Ensures all deadlines are met and delivers effective overall operations. Oversees the process and third-party vendor for State Price Transparency Reporting. This includes establishing a process for monitoring state requirements, proactively identifying Otsuka's requirements, and leading the development of reports through the approval and submission process, informing leadership of relevant changes with recommendations regarding Otsuka's actions. Ensures accurate and timely report submissions and maintenance of historical records. Leads review of Government Pricing policy, SOP's and SOX compliance documents on an on-going basis and updates as necessary. Oversees GTN forecasting in support of budget and forecast processes as well as assessments of strategic scenarios to determine impact on GTN; recommends optimal GTN approach. Establishes KPIs to assess efficiency and impact of operations.

People Management

Leads a team to achieve agreed to goals, while ensuring compliance with regulations and policies. Develops and improves team skill sets through formalized training as well as through formal and informal feedback; ensures team is receiving continuing education in customer and market knowledge. Supports team members in career development and establishes a succession plan.

Ethics and Compliance

Ensures compliance with all applicable policies and ensures those around him / her do the same.

Qualifications

Skills and Experience : + A minimum of 10+ years of pharmaceutical industry, Market Access, or payer experience + Thorough understanding and knowledge of US healthcare economics and the drivers of pharmaceutical demand, including pricing and reimbursement + Deep understanding of US pharmaceutical value chain and its business processes + Extensive experience in healthcare contracting and in-depth understanding of GPO / PBM / National and Regional Health Plan business models, Medicare Part D, Medicare Part B, 340B, and the changing market landscape + In-depth knowledge of patient access, launch excellence, marketing and business processes + Strong government pricing knowledge and experience + Strong financial acumen, forecasting, and modeling abilities + Proven ability to navigate complex customer contract negotiations + Ability to drive cross-functional collaboration and strategic alignment across multiple teams + Excellent communication and executive presentation skills + Demonstrated ability to create solutions for complex processes and procedures + Inspirational leadership ability including a high level of self-awareness and curiosity as well as a focus on empowering others + Demonstrates high degree of emotional intelligence, adaptability, and creativity in solution-oriented ideation results-oriented, fails fast to learn faster, and embodies an agile, growth mindset + Proficient in Microsoft Office, particularly Excel and PowerPoint

Education : Bachelor's degree or equivalent education / degree required, MBA or equivalent preferred

Competencies

• Accountability for Results : Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
• Strategic Thinking & Problem Solving : Make decisions considering the long-term impact to customers, patients, employees, and the business.
• Patient & Customer Centricity : Maintain an ongoing focus on the needs of our customers and / or key stakeholders.
• Impactful Communication : Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
• Respectful Collaboration : Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
• Empowered Development : Play an active role in professional development as a business imperative.