Hospitality Manager
The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service and food quality, and maintaining a positive and productive work environment. This role requires strong leadership, communication, and organizational skills.
Key Responsibilities :
- Manage all aspects of restaurant operations, including staffing, scheduling, and inventory management.
- Ensure high-quality service and food presentation, maintaining consistent standards across all shifts.
- Develop and implement operational policies and procedures to enhance efficiency and service quality.
- Train and supervise staff to ensure adherence to company standards and policies.
- Monitor financial performance, including sales, expenses, and profitability, and implement strategies to improve financial outcomes.
- Handle customer complaints and resolve issues promptly to maintain customer satisfaction.
- Collaborate with other departments to ensure smooth operations and address any cross-functional issues.
Qualifications :
Bachelors degree in Hospitality Management, Business Administration, or a related field.Proven experience in a similar management role within the hospitality or restaurant industry.Strong leadership and team management skills.Excellent communication and interpersonal skills.Ability to work under pressure and manage multiple tasks simultaneously.Knowledge of food safety and health regulations.