Administrative and Operations Assistant

Admin / Operations Assistant

This is a remote position.

About the Company : This agency is an award-winning digital marketing company with offices in Washington, D.C., New York City, and Toronto. They specialize in a comprehensive range of services, including paid media, SEO, website design and development, content marketing, conversion rate optimization (CRO), and social media management. Blending creativity with data-driven strategies, they help brands maximize visibility, drive targeted results, and enhance user engagement across various digital platforms.

About the Role : We are seeking a proactive Admin / Operations Assistant to provide both administrative and operational support within our fast-paced digital marketing agency. This role involves handling day-to-day administrative tasks, assisting with small / bigger projects, and supporting larger client-related initiatives, including coordination with external vendors. The ideal candidate has prior experience in a similar role within a digital marketing agency, is highly organized, and thrives in a dynamic, fast-moving environment.

Key Responsibilities :

• Manage general administrative tasks, including scheduling, correspondence, and documentation.
• Assist with small internal projects and support larger client-related projects.
• Maintain organized records and documentation to ensure team efficiency.
• Track project timelines, milestones, and priorities to keep projects on schedule.
• Coordinate with internal teams and external vendors for smooth project execution.
• Prepare presentations, reports, and supporting documents as needed.
• Act as a point of contact between the agency, clients, and external vendors.
• Draft, review, and manage client-facing documents and correspondence.
• Ensure timely, professional, and accurate communication with stakeholders.
• Utilize project management and collaboration tools (e.g., Notion, Google Workspace, Trello / Asana) to monitor tasks and deadlines.
• Identify opportunities for process improvements and assist with workflow optimization.
• Support preparation for meetings, events, and client calls, including research and logistics.

Requirements :

Preferred Qualifications :

Benefits :