Sales Development Representative

Job Description

Job Description

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined / recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile.

About the Role

We're building a new team in a rapidly growing auto tech vertical—and we're looking for a Sales Development Representative to help us make it happen. In this role, you'll uncover new business opportunities, book product demos, and guide customers through a fast, consultative sales process.

If you thrive on overcoming challenges, exceeding expectations, and being part of a high-growth journey, this is the role for you. Join a company where skill-building, career growth, and team success are top priorities.

Location : Hybrid in Waltham, MA (3 days onsite per week ; 5 days a week for first 90 days to train)

Compensation : $90k OTE ($60k base + commission)

You Are

Dependable, consistent, and deadline-driven.

Professional, courteous, and empathetic toward customers.

Resilient in the face of rejection, turning setbacks into growth opportunities.

Experienced in fast-paced sales environments with a track record of hitting targets.

Confident in your ability to sell, build relationships, and communicate effectively.

Open to feedback, collaborative, and always learning.

Self-motivated, results-oriented, and driven by a growth mindset.

You Will

Make high-volume outbound cold calls and lead online product demos.

Become an expert in our SaaS product and target market.

Maintain accurate sales records and forecasts in our CRM.

Use a consultative approach to tailor solutions to prospect needs.

You Have

Must Have :

1+ years of sales experience with proven quota attainment.

Experience running product demos / consultations.

Excellent verbal and written communication skills.

Strong time management and organizational abilities.

Ability to work onsite in Waltham, MA, 3 days / week.

Nice to Have :

SaaS sales experience.

Automotive industry knowledge.

CRM expertise for pipeline management.

• Experience with a fast sales cycle (1-2 call close).

Interview Process

30-min Initial Screen (Lead Recruiter)

30-min Hiring Manager Interview (Sales Manager)

45-min Leadership Interview (CRO)

Reference Checks

We Offer

100% employer-paid medical insurance

Flexible PTO (15-day minimum)

Generous parental leave

401k

Learning stipend & WFH equipment

Latest technology tools

Collaborative, innovative work culture

Career growth opportunities

Why Join Steer?

At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.

Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.

We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.