TECHNICAL ANALYST I

Job Summary :

A Technical Analyst analyzes technical information and aligns it to the business strategies and procedures in meeting project goals. They monitor technical system errors and provide immediate resolutions to ensure an efficient and smooth flow of operations. They provide documented software design, development, implementation and operations expertise to the customer. This role focuses on technical requirements gathering, design documentation, and quality assurance. Handle special projects as needed, assist in implementing or developing systems to capture business operation information. The Technical Analyst is expected to grow their knowledge of the key functional areas of the application to better understand the needs of the customer and user community.

As with any position, additional expectations exist. Some of these are, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), and staying focused on the assigned tasks including company meetings, and completing other tasks as assigned.

As with any position, additional expectations exist, which include, but are not limited to :

Adhering to typical working hours

Meeting deadlines

Following company policies as outlined by the Employee Handbook

Communicating regularly with assigned supervisor

Staying focused on the assigned tasks

Completing other tasks as assigned

Responsibilities :

Participate in the SAFe Agile Scrum team environment with a focus on planning and delivering changes iteratively

Work with customers, stakeholders, and product owners to define requirements / acceptance criteria and respond to requested changes

Develop and deliver requirements documentation, user interface mockups, user documentation, training, and test scripts

Work with other team members to refine design and implementation details and peer review work products

Support the development, deployment, testing & quality assurance process according to the principles of the Scaled Agile Framework (SAFe)

Provide end-user application support as needed

Operate effectively and independently within a large team

Contribute to process improvement

Act as a liaison and provide technical support during business process meetings and events

Manage and prioritize multiple assignments while ensuring technical accuracy and timely delivery for all work products

Perform other duties as assigned

Basic Qualifications :

US Citizenship

Must have an active DOD Secret Clearance

Must have Level 1 or higher IAT Certification (A+ CE, Security+, CCNA-Security, CND, Network+ CE, SSCP)

BS degree in Computer Science, Physical Sciences, Mathematics, Psychology (NOTE : acceptable only if degree included courses in “Human Systems Interface (HSI)” and “Human Factors Engineering (HFE)”

Strong analytical and problem-solving skills

If applicable : If you are or not have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered

Proficient computer skills and ability to use word processing tools, i.e. Microsoft Office

Preferred Qualifications :

0-3 years of experience in application of software development processes, technical specifications development, process analysis and design, technical problem solving, and analytical / logical thinking

Demonstrated experience with DoD C41SR, maintenance, logistics, or business systems preferred but will consider other relevant industry experience supporting complex solutions as approved by the COR

Demonstrated experience and knowledge executing Agile software methodologies and principles

Demonstrated experience using reporting, design, test automation, configuration management, and / or software development collaboration tools

UX / UI experience or background

Excellent organizational, written and verbal communication skills to include the ability to interact effectively with stakeholders, technical staff and management across all levels

Company Summary :

Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include : medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team.

VSolvit LLC is an Equal Opportunity / Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.