HR Operations Manager

HR Operations Manager

Are you a seasoned, experienced HR leader who enjoys working with and supporting an incredible team of professionals that provide sound, quality HR advice, guidance, and services in every facet of HR? Do you thrive working in a culture of belonging, access, inclusion and respect and find satisfaction collaborating with others to make a difference for people every day? If you answer is Yes, this role as the HR Operations Manager may be the perfect opportunity for you!

The Opportunity :

Reporting to the Human Resources Director, you will manage all operational and consultative activities across all HR disciplines, including but not limited to classification and compensation, recruitment and selection, performance management, personnel investigations, HR policies and procedures, and liability prevention. You will also serve as the agency's Labor Relations Manager, developing, building and maintaining effective working relationships with union representatives and providing expert-level guidance and advice on all aspects of compliance with the collective bargaining agreement.

Some of what you'll do includes :

• Providing leadership for HR team members in the planning and delivery of sound advice, accurate completion of work, and quality service to our team members, leaders, partners, and customers;
• Providing expert-level advice to agency managers and leaders on highly complex issues, ensuring accurate and consistent application of and compliance with federal and state laws, Washington Administrative Code, agency policies and procedures, and the collective bargaining agreement;
• Providing expert-level labor relations guidance, advice and training to leaders of bargaining unit members;
• Developing, building, and nurturing positive and effective working relationships with union representatives and shop stewards;
• Managing and overseeing all investigatory activities into personnel issues, ensuring the process meets just cause standards;
• Overseeing all aspects of the agency's recruitment and selection program.

NOTE : After successful completion of the review period and effectively demonstrating the ability to perform work independently, you may be eligible to telework up to two days per week, at the discretion of the Human Resources Director and with a telework agreement in place. The ability to work remotely is dependent on the nature of the tasks and projects assigned and the presence of a remote work environment that is safe and has an appropriate level of reliable connectivity. You must live within a reasonable commuting distance (less than 50 straight-line miles) to the DRS building in Tumwater, WA and must be willing and able to adjust your telework schedule for business needs, to attend mandatory training, etc., at the DRS facility.

What we're looking for (required qualifications) :

Demonstrated proficiency in the following competency areas :

Communication : Effectively conveys information in writing and through the spoken word, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience. Sees communication as a vital component of high performing teams.

Consultation : Employs expertise, credibility, and effective partnering to help customers and / or peers identify, evaluate, and resolve complex or sensitive issues and problems. Demonstrates willingness and initiative in partnering with peers and customers in order to achieve desired outcomes.

Peer Relationships : Finds common ground and solves problems through collaboration and candid interaction with peers. Is seen as a team player; recognizes the business concerns and perspectives of others. Gains the trust and support of peers by maintaining and strengthening relationships.

Leading Others : Provides for and fosters a work environment that emphasizes the coaching, development, motivation, recognition, and accountability of others. Sets clear goals and expectations, delegates work appropriately, and values and uses feedback; demonstrates the courage to address performance problems and issues promptly. Treats team members equitably. Is seen as inquisitive and curious about the team's performance, and asks questions to gain further understanding of what the team needs to be successful.

Ethics, Integrity, Values, and Trust : Earns the trust, respect and confidence of others through consistent honesty, forthrightness, and professionalism in all interactions. Keeps confidences and admits mistakes. Is seen as being direct and truthful in all situations. Displays extremely high standards of integrity and ethical conduct and models the behaviors expected of others in the organization.

Judgment : Displays balanced thinking that combines data-based analysis, experience, and perspective while also considering decision impacts. Effectively weighs alternatives and makes decisions that incorporate facts, opinions, and other relevant information.

Functional and Technical Skills : Demonstrates a designated level of proficiency in technical skills or knowledge to successfully accomplish the job. Keeps up with current developments and trends in area(s) of expertise.

Commitment to Diversity : Recognizes the value of diversity. Helps create an environment that embraces and supports belonging, access, inclusion and respect.