Member Support Specialist

Member Support Specialist

At Medical Guardian, we empower our members to live a life without limits. We do this by offering best-in-class service for members who own our medical alert devices. As a Member Support Specialist, you will play a critical role by working directly with our members and their loved ones. We guide them through product activations, troubleshooting, billing, and much more. We do this within a supportive and friendly team environment, which reflects Medical Guardian's award-winning company culture.

This role offers our members peace of mind, security, and confidence, and sometimes your work will save lives. Because of this, we take pride in helping to protect our members, and we are dedicated to the Medical Guardian mission. If this sounds like the right fit for you, please read on to learn more.

Compensation : $17 per hour

For this role :

• We are seeking experienced member service professionals and those who are caring and compassionate to join our team.
• Equipment is provided.
• Permanent residency in one of the following states is required : AZ, DE, FL, GA, KY, KS, MA, MD, MI, NJ, OH, PA, SC, ID, IL, NC, TN, WV, and TX only.
• Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.

Start Date : MONDAY, December 15th

Key Duties and Responsibilities :