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Information Technology Support Technician
Information Technology Support TechnicianTeceze • San Jose, CA, United States
Information Technology Support Technician

Information Technology Support Technician

Teceze • San Jose, CA, United States
2 days ago
Job type
  • Full-time
Job description

This range is provided by TECEZE. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$40,000.00 / yr - $60,000.00 / yr

Direct message the job poster from TECEZE

Responsibilities

  • Provide first / second level contact and problem resolution for customer issues.
  • Work with Third Party Vendors to remediate complex AV issues as needed.
  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates for all reported incidents.
  • Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and related systems.

Qualifications

  • 35 years of experience in AV operations or support .
  • Strong understanding of AV control systems (Crestron, Extron, AMX).
  • Excellent troubleshooting, communication, and customer interaction skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Seniority level

    Mid-Senior level

    Employment type

    Contract

    Job function

    Information Technology

    Computer and Network Security

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    Information Technology Technician • San Jose, CA, United States

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