Executive Director, Sales & Account Management - Commercial Segments

Executive Director, Sales And Account Management

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. At Aetna, our health benefits business, we are committed to helping our members achieve their best health in an affordable, convenient, and comprehensive manner. Combining the assets of our health insurance products and services with CVS Health's unrivaled presence in local communities and their pharmacy benefits management capabilities, we're joining members on their path to better health and transforming the health care landscape in new and exciting ways every day.

Major Responsibilities

Establishes and communicates operational strategy and performance metrics aligned with company, segment, and market goals.

Leads long-term strategic planning and execution for aligned departments.

Collaborates with senior leaders to drive business strategy, key initiatives, and achievement of sales, growth, retention, and profitability targets.

Builds and maintains critical relationships across Sales, Service, Product Development, and Marketing to resolve complex business challenges and influence outcomes.

Applies deep understanding of market dynamics, competition, and regulatory trends to anticipate and meet emerging needs.

Maintains strong external relationships with producers, plan sponsors, providers, customers, and regulatory agencies.

Identifies and influences key financial drivers to align with Aetna's strategic and economic goals.

Contributes to compensation strategy development to optimize sales performance and member retention.

Recruits, develops, and retains a diverse, high-performing team through coaching, mentoring, and resource alignment.

Ensures resource allocation supports achievement of key performance indicators.

Partners across business segments to align on sales, distribution, and compensation strategies.

Leads strategic initiatives that impact financial and operational outcomes.

Negotiates internally to ensure resource alignment and support for business priorities.

Ensures compliance with company policies and authorizes exceptions when appropriate.

Analyzes competitive intelligence to inform pricing, underwriting, product development, and service strategies.

Communicates effectively with internal and external stakeholders via phone and in-person meetings; travel will be required.

Drives cross-functional collaboration and contributes to the success of other teams and departments.

Qualifications

The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of the company's business, as well as significant interaction with all the business leaders. The candidate will be expected to have the following key attributes :

12+ years of sales and account management experience with demonstrated leadership in sales strategy development and execution, accountability, and innovative sales approaches.

Direct and broker sales experience.

Excellent negotiation, communication, and relationship management skills.

Experience leading and developing people, preferably leading managers.

Proven team leadership experience - leadership skills to build high-performing teams, manage and develop talent, influence, and impact a broad set of stakeholders, engage, and inspire others, and lead by example. Ability to lead teams and drive performance in a dynamic and fast-paced environment.

Strategic thinker with the ability to analyze data, identify trends, and make informed decisions.

Experience working in a matrixed environment.

Must reside or be willing to relocate to Georgia.

Bachelor's degree or equivalent work experience.

Anticipated weekly hours 40. Time type full time.

Pay range the typical pay range for this role is : $120,800.00 - $265,914.00.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people. We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

We anticipate the application window for this opening will close on : 11 / 29 / 2025. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex / gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.