Lynchburg Member Solutions Specialist I

Exciting news! Apple Federal Credit Union has expanded to Lynchburg, opening an on-site call center in the heart of Main Street to support our existing team in Northern Virginia.

We're on a mission to improve lives and fulfill dreams , and we want YOU to be a part of it!

We're hiring Member Contact C enter Specialists (Call Center). These are full-time, hourly roles with paid training and fantastic benefits.

Hours of operation are :

• Monday-Friday : 8 a.m. to 6 p.m.
• Saturday : 9 a.m. to 1 p.m.

All positions are on-site , offering a great opportunity to build connections and grow with a team that truly cares.

Join our Lynchburg team and help bring Apple FCU's exceptional service to members. We can't wait to welcome you aboard!

Why Join Apple?

Apple FCU is deeply rooted in the community; we value and embrace workplace diversity. We believe our employees are our most valuable asset, so we are committed to providing professional development and assisting in career journeys. Apple FCU also offers a robust benefits package, including health; vision; dental; 401(k) contribution match; tuition reimbursement; guaranteed 11 federal holidays; paid time off; paid volunteer time; TEAM Bonus plan and much more.

Additional workplace highlights :

Role

Under general supervision, but following established policies and procedures, assists members through a variety of contact methods on matters pertaining to their accounts, including balance inquiries, transfer of funds and general member service inquiries. Answers questions concerning services provided by the credit union from members and staff.

Essential Functions & Responsibilities

Experience

Education

Other Skills

Physical Requirements

Apple Federal Credit Union values, encourages, and implements diversity in the workplace.

As an equal opportunity employer, Apple Federal Credit Union does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

All selected candidates will be subject to credit and background checks to determine employment eligibility.