Customer Service Representative

Job Title : Remote Customer Service Representative

Hourly Pay : $20 - $26 / hour

Summary :

We’re looking for caring and dependable individuals to join our team as Remote Customer Service Representatives. In this role, you’ll help customers by phone, chat, or email, answering questions, solving basic issues, and making sure they feel heard and supported. If you enjoy helping others, want to work from home, and seek a stable job with flexibility, this could be the perfect opportunity for you!

Job Responsibilities :

Respond to incoming calls, emails, or chat messages from customers

• Assist customers with order tracking, account details, or general support inquiries
• Follow clear scripts and procedures to provide consistent and accurate support
• Log all customer interactions, updating customer records and ensuring follow-up when necessary
• Work closely with your team to resolve more complex issues and share helpful insights
• Maintain a calm and friendly demeanor in all customer interactions, providing an excellent customer experience

Qualifications :

Excellent communication skills and a friendly, patient attitude

Access to a quiet workspace with a reliable internet connection

Perks & Benefits :

Hourly pay : $20 - $26, depending on experience

100% work-from-home position, with flexible scheduling options