Sales and Customer Service Representative

Elite Executives Inc. , a sales consulting firm, is seeking a Sales and Customer Service Representative to join our team in Tempe. In this dual-function role, you will be the face of our campaign, serving as a bridge between sales and support. You'll work directly with customers to provide expert product guidance, resolve issues, and process new service enrollments, all while fostering brand loyalty.

As a Sales and Customer Service Representative, you will serve as a key contributor to both revenue generation and customer satisfaction. In this dual-capacity role, the Sales and Customer Service Representative is responsible for engaging with customers, identifying service needs, and delivering tailored solutions that align with campaign goals.

Key Responsibilities of a Sales and Customer Service Representative

Deliver accurate and timely responses to customer inquiries, ensuring resolution of service-related concerns in alignment with campaign standards.

Identify customer needs and present relevant telecom solutions that support enrollment, retention, and satisfaction.

Manage service activations and account updates with precision, maintaining clean data and operational consistency across systems.

Serve as a knowledgeable resource on current internet and wireless offerings, helping customers navigate available options with confidence.

Partner with internal teams to meet sales objectives and maintain a seamless customer experience across all outreach efforts.

Record customer interactions, service updates, and sales outcomes using CRM tools to support transparency and performance tracking.

Uphold brand integrity by delivering consistent, empathetic support that reflects the company’s commitment to service excellence.