Lobby Barista & Brand Ambassador

Job Description

Job Description

Benefits :

• Competitive salary
• Training & development
• Paid time off

Job Purpose :

Are you passionate about the bean? When you wake up, is your first instinct to brew for your crew? Then weve got news for you. Were looking for a friendly, curious, and hospitality-driven individual to serve as the face of Katz Coffee in our lobby caf.

This isnt just a barista role, its a hands-on position rooted in education, presentation, and people. From dialing in espresso to preparing for client tastings, youll help us make every cup count. Lobby Baristas arrive at 8 a.m. to ensure the space is dialed, the product is tasting great, and the bar is ready to welcome guests throughout the day Monday-Friday.

Duties and Responsibilities :

Calibrate and dial in espresso to ensure consistent quality

Prepare complimentary coffee and tea beverages for guests

Fulfill retail orders for whole bean sales in the lobby

Maintain and manage inventory of coffee and merchandise

Receive and check in product deliveries and restock shelves

Prepare coffee service and materials for client presentations in the training room

Assist the roaster with roasting and packaging sample batches

Lead coffee education sessions and brewing trainings for clients and visitors

Answer questions about our coffees, sourcing, and sustainability efforts

Educate the public about our offerings and serve as a brand ambassador

Curate and update the lobby menu in coordination with the roasting and sales team

Keep the lobby bar and surrounding areas clean, welcoming, and on brand

Required Qualifications

Friendly & hospitable personality

Strong sense of urgency and ownership

Calm under pressure with great communication skills

Team-oriented, coachable, and curious

Dependable and on time always

Passion for coffee, tea, and ongoing learning

Education

High School, GED, or higher education required

Experience

3+ years of barista, hospitality, or restaurant experience preferred

Experience leading tastings, trainings, or working in a customer education role is a plus but not required. We can teach you about coffee; we cant teach you to care.

Knowledge, Skills, and Abilities

Solid understanding of coffee fundamentals (or a willingness to learn quickly)

Strong communication skills with a knack for storytelling and teaching

Ability to multitask and stay organized in a dynamic setting

Creative eye for menu curation and presentation

Appreciation for specialty coffee, transparency, and sustainability

Good social skills & able to communicate with others

About Katz Coffee

Founded in 2003 by a University of Houston alumni, Katz Coffee started on West 20th Street in the Heights with a simple goal : to make exceptional hand-roasted coffee. What began as a small operation has since grown into one of the largest specialty coffee roasters in Texas. Today, our coffees are proudly served in some of the nations top restaurants, cafs, and institutions.

Rooted in Houston and fueled by coffee, weve built our reputation on quality, consistency, and a deep respect for the craft. Everything we do, from sourcing to roasting to service to wholesaling, is done with care and attention to detail. If you believe great coffee starts with intention, wed love to meet you.