Managed Services Consultant - CRM (Remote)

Managed Services Consultant - CRM (Remote)

Join to apply for the Managed Services Consultant - CRM (Remote) role at Veeva Systems

Managed Services Consultant - CRM (Remote)

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Join to apply for the Managed Services Consultant - CRM (Remote) role at Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values : Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Love consulting but tired of the travel? The CRM Suite Managed Services Consultant provides remote professional services to live clients for ongoing application enhancement, operations, and subject matter expertise. In this role, you will work autonomously with customers, partnering in a long term capacity to provide ongoing value to their applications. While day to day activities are varied, our mission is to enable enhancements and features and functionality in support of evolving business needs to drive continuous improvement and adoption. This is a non traveling position supporting multiple clients in a shared, dedicated capacity. Qualified candidates must be legally authorized to be employed in the United States. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

What You'll Do

• Provide consulting on best practices and overall solutions based on requirements
• Develop, leverage, and maintain expertise in our Vault platform and CRM product
• Develop a trusted advisor relationship with Veeva stakeholders and the customer
• Partner with key stakeholders to translate requirements into solutions
• Build, test, and deploy changes to live environments
• Partner with internal stakeholders across departments to identify needs, align priorities, and set timelines
• Provide overall support for post-implementation activities including ad hoc support for administrators and tier 2&3 troubleshooting
• Educate customers on product and platform releases as well as industry best practices for operational success
• Facilitate building a team culture that is a continuously growing and collaborative team environment

Requirements

Nice to Have

Perks & Benefits

Compensation

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Consulting

Industries

Software Development, IT Services and IT Consulting, and Pharmaceutical Manufacturing

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