Customer Business Manager, La Colombe (AFH Distribution)

Customer Business Manager, La Colombe (AFH Distribution)

Our Sales Force is the face of La Colombe. We make sure every coffee we sell meets a happy customer. We're a dedicated team. And it's easy to be dedicated when you're a part of something much bigger than yourself. We've got an insatiable appetite for making a difference.

La Colombe is seeking a dynamic and experienced Customer Business Manager to join our Away From Home team. The ideal candidate will have a proven track record of success in beverage sales, particularly within the food service industry, and a passion for building positive relationships while driving profitable growth. As a Customer Business Manager, you will be responsible for prospecting, managing, and developing La Colombe's Broadline Distribution business. This includes selling & managing the full La Colombe RTD portfolio into key broadline distribution partners while also building strong partnerships with KDP counterparts. The CBM will report to the Sr. Director of Brand Sales, Away From Home and will be a key member of the LC Brand Sales team. Expected to be in the market / visiting key distributor & distributor accounts 2-3 weeks out of the month.

Responsibilities

Develop and execute strategic sales plans crafted to exceed sales targets and expand market Identify and prioritize new business opportunities through proactive prospecting and identifying product voids Build and maintain strong relationships with key decision-makers Lead full sales cycle from lead identification to sold, including communicating product offerings, negotiating pricing, programs, and securing commitments. Collaborate with internal teams, including marketing, operations, and customer service, to ensure flawless execution of sales initiatives and outstanding customer satisfaction. Supervise market trends, driven activity, and customer feedback to find opportunities for creative go-to-market strategy, and experience improvement. Collaborate with KDP counterparts on strategies & growth objectives for key distribution partners Consistently meets or exceeds segment sales & revenue forecasted goals Submit weekly trackers and recaps with objectives, results, barriers, and opportunities Apply strong written and verbal communication with all stakeholders regarding customer, channel, industry insights and competitive trends

Requirements

Bachelor's degree required 3-5 years' beverage experience including a focus on foodservice accounts and distribution DSD sales & marketing experience preferred Experience with broadline distributors such as Sysco, US Foods, PFG, GFS, Shamrock Foods Strong negotiation skills and ability to close sales effectively Ownership Results-driven mindset with a focus on exceeding targets and driving business Enjoys working in a very fast paced and evolving hyper-growth environment Highly customer focused with the ability to build and maintain positive relationships Excellent communication and social skills, with the ability to build rapport and trust with customers and colleagues. Highly organized with the ability to handle multiple projects against deadlines Proficient in Microsoft Office, Excel, and specifically Microsoft PowerPoint. Willingness to travel 50-70%