Facilities Manager

Facilities Manager

NDM Hospitality is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services, and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency of a world class resort.

Job Summary

Facilities Manager is responsible for the overall R&M, PM, Maintenance Technicians, Public Area Attendants and Park Attendants for NDM Hospitality managed resort property and its amenities, buildings, and grounds.

Essential Responsibilities

Manage and oversee Preventive Maintenance Programs and warranty management.

Ensures building and park operations comply with all State and County Health laws and regulations.

Oversees contractors involved in construction projects and delivery of services.

Oversee the functioning of all building systems including mechanical, electrical, fire / life safety, plumbing, and waste management.

Ensure resort buildings are always clean and orderly through the management and personal inspection of resort and building public areas to include all hallways, guest areas, outdoor pool decks, offices and all non-food and beverage back of house areas.

Work closely with RDF on R&M supplies and repair cost saving opportunities

Regularly interact with and monitor various contractors, including but not limited to fire sprinkler and alarm, HVAC, electrical, refuse / waste management, pest control, landscaping, security and others as required

Perform payroll and manage personnel scheduling

Arrange maintenance schedules and manage R&M projects

Organize maintenance personnel and contractors to complete building repairs and renovations

Oversee the arrangement of office furniture and workstations

Maintain inventory of maintenance tools and supplies

Schedule and direct monthly Safety Meetings

Work with F&B and Sales Managers on Banquet and Event operational planning and staffing logistics

Oversee department vendor files, coding and approval of invoices

Oversee and audit Facilities Management performance and ensure performance evaluations for maintenance, pool techs, park attendants and housekeeping staff are being done on time

Oversee and approve the coordination of building repairs and construction projects, facilitating access for contractors as necessary

Oversee fleet management procedures vehicle maintenance and repairs

Responsible for the building emergency procedure, best-practice safety and security procedure training

Manage recruiting, hiring, motivating, disciplinary and discharge actions.

Work with RDF on all contractual functions of the resort, including but not limited to landscape and grounds maintenance, pool, elevator, etc.

Maintain a Quality Control program to ensure that a consistent set of superior maintenance and housekeeping service standards are in place and meeting or exceeding the expectations of resort guests.

Involved in key development initiatives directly relating to MEP, low voltage, maintenance and housekeeping functions of all managed buildings under NDM hospitality management.

Requirements (Competencies, Skills, Attributes, Experience, Licenses, Certifications, Required)

Minimum 5 yrs. experience in Resort Facilities Management

Experienced with commercial MEP systems

Certified Pool Operators (CPO) Certificate or Aquatic Facility Operators (AFO) Certificate a plus

CPR, First Aid, AED Certified

Proficient in MS 365 and Microsoft Teams

Experience with Facilities Management Systems

Knowledge of CAD, AB / Engineering, Civil, Site and MEP plans

Facilities Management Professional (FMP) or Certified Facility Manager (CFM) a plus

Preferred (Competencies & Qualifications)

Excellent attention to detail and organizational skills

Demonstrated initiative - ability to think, work, and make independent decisions based on sound judgment

Ability to manage personnel in accordance with NDM Hospitality standards

Powerful system management and troubleshooting skills

Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines

Strong team-building skills including the ability to lead, cooperate, motivate, and contribute as part of a team

Must be willing to "roll-up" sleeves and dig in with staff to drive processes that support the business

Excellent written and verbal communication skills.

Great Perks and Benefits - Work with a "Win from within company"

NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.