Service Advisor
As a Service Advisor, you will own our customer’s experience in the service lane.
You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service.
From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.
Previous Service Advisor experience is required for this position.
Applicants must be able to perform at a high level in a fast-paced environment.
We are looking for someone who is a team player, has a positive attitude, great communication skills and can multi-task.
Attendance is a must.
Experience with Automate and Xtime is a plus, but not necessary.
At Dave Cross Motors, we strive to make every customer a customer for life.
Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Every employee at Dave Cross Motors is absolutely critical to its success.
Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership since 1960.
What We Offer
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Saturday Lunches
Discounts on products and services
Responsibilities
Oversee flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check
Technical Customer Service Advisor
A company is looking for a Technical Customer Service Advisor for a remote position. Key Responsibilities:Assist customers by taking calls, understanding their needs, and providing solutionsNavigate multiple systems to manage a high volume of incoming callsProvide excellent customer service to creat...
BMW Service Advisor
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with cu...
Remote Technical Service Advisor
A company is looking for a Remote Technical Service Advisor. ...
Service Advisor
Our valued customers feel part of the Landmark family, and that's because of the top notch customer service that our team delivers. Discounts on Products + Services. Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. ...
Remote Customer Service Sales Advisor
A company is looking for a Remote Customer Service Sales Advisor. Key Responsibilities:Provide customer service via phone to assist with sales inquiries related to smart devices and accessoriesEnsure timely resolution of customer issues and maintain high standards of qualityCollaborate with team mem...
Automotive Service Advisor
As a Full Time Service Advisor, you will play a key role in driving sales and providing excellent customer service while driving top level individual sales. If you think you can be a value add to the TEAM day in and day out and is someone that can create immediate results by being an effective produ...
Service Advisor
Our valued customers feel part of the Landmark family, and that's because of the top notch customer service that our team delivers. Discounts on Products + Services. Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. ...
Service Advisor
As a Service Advisor, you will own our customer’s experience in the service lane. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. Previous Service Advisor experience is required for this position. ...
Truck Service Advisor I
As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers a...
RV Service Advisor
Start your journey with Blue Compass RV as we are looking a Service Advisor to join our team. Determine specialized product needs and services by working directly with customers. A minimum of one year of service experience is preferred. ...