General Manager
Overview : As the General Manager (GM), the incumbent will be considered an integrator- the one who turns vision into traction and strategy into measurable wins; to connect big-picture leadership goals with daily execution. The GM will own the rhythm of the business : the huddles, the follow-through, the accountability, and the energy that keeps the company moving forward. A successful candidate will have experience leading people, driving performance, and ensuring the business and systems hold strong under pressure, always producing consistent, reliable results.
Responsibilities :
- Lead Daily Huddles : Set tone, align expectations, and communicate daily focus.
- Give clear daily rundowns of installs, sales goals, and company wins.
- Rally the team : Energize and engage people toward measurable outcomes.
- Keep a pulse on daily performance : installs, revenue, upcoming opportunities.
- Enter each day with clarity of goals and outcomes - both short-term and strategic.
- Oversee accountability of systems and processes (Dispatch, Sales, Install).
- Inspect and verify jobs, data, and communication flows in real time.
- Ensure issues and curveballs are identified early and resolved efficiently.
- Manage daily logistics - know what's on deck and what's closing.
- Serve as the go-to for escalations when dispatch or sales needs higher-level support.
- Keep operational dashboards updated and reviewed regularly.
- Recognize wins in the moment - celebrate small and large victories.
- Coach on performance gaps immediately, whether sales or install related.
- Maintain high standards - ensure the company standard is lived, not just stated.
- Lead by presence and consistency, being accessible and responsive throughout the day.
- Build and protect a winning, disciplined, and positive culture.
- Partner with the Sales Director to ensure offers, pricing, and messaging align with execution.
- Represent Kooler in the community - Chamber events, business meetings, strategic networking.
- Identify partnership or business development opportunities that strengthen Kooler's footprint.
Qualifications :
5+ years experience as a General Manager, Chief Operating Officer or related titleBachelor's in business management or related study, strongly preferredStrong organizational skills.Exceptional written and verbal communication skills.Prior experience in leading and growing a company.Physical Demands :
Sitting for long periods of timeGood eyesight and hand / finger dexterityAbility to handle some mental stress when dealing with upset customers.May spend significant time doing computer work.Ability to constantly communicate with others to exchange information either in person or on the phone.Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.Constantly repeat motions that may include the wrists, hands and / or fingersLight work that includes lifting and moving objects up to 20 pounds constantlyOccasionally ascend or descend ladders, stairs, step stools, etcOccasionally work in noisy environmentsRepetitive motion likely.Benefits :
Health, dental, and vision benefits available after probationary period.PTO and holidays in line with company policy.Paid Certifications / TrainingSalary : $100,000-130,000 annually, depending on experience
Schedule : 8 : 00AM-5 : 00PM, Monday-Friday
Job Classification : Full-time, salaried, exempt
Location : Grand Junction, CO (on-site)