Sales Development Representative

Meet Instinct

Instinct Science is an animal health software company that helps the world's leading veterinary practices deliver exceptional patient care, improve staff efficiency, and minimize team stress and burnout. Our easy-to-use EMR platform acts as the nerve center for veterinarians, veterinary nurses, and support staff alike, fostering seamless collaboration across teams. With our January 2024 acquisition of VetMedux, a company providing trusted education (Clinician's Brief) and clinical decision support (Standards of Care, Plumb's) for veterinarians, Instinct has strengthened our commitment to delivering the mission-critical tools veterinary practices need to care for their patients at the highest level and with the best outcomes.

We're fueled by compassion! Our team, our customers, and their patients and animal owners matter immensely to us. We put the Customer First; Act with Grace, Not Teeth; Do the Right Things for the Right Reasons; and know that Excellence is in our DNA.

If these values speak to you, you might be a good fit for our Sales Development Representative job.

A Sneak Peek of Your Role

This job, and the team at Instinct, is remote. We are seeking a motivated Sales Development Representative (SDR) to join our team and focus on introducing Instinct's Standards of Care product to veterinarians and veterinarian groups. This role is ideal for someone eager to help shape our SDR playbook and contribute to building a repeatable, high-velocity GTM motion from the ground up.

What You'll Do

• Conduct research to identify and target potential clients in collaboration with the sales team
• Initiate meaningful conversations with potential customers via phone, email, and at trade shows
• Qualify inbound leads and schedule discovery calls for Account Executives
• Educate prospects on the value of Standards of Care
• Support lightweight onboarding experiments and share feedback with the product team
• Collaborate with marketing and sales teams to refine messaging and improve lead quality
• Stay updated on industry trends, competitors, and customer needs to identify new opportunities

Who You Are

12 years of experience in sales or customer-facing roles

Prior experience in SaaS sales or healthcare / veterinary industries

How Instinct will Care about YOU

Total compensation range for this role is $50,000 - $95,000. This reflects the mix of base salary and variable commissions earned.

Instinct is an equal opportunity employer committed to equality and providing a pleasant work environment free from harassment or discrimination in any form. All employees will be treated equally without regard to race, color, religion, sex, sexual orientation, gender identity, family or parental status, national origin, ancestry, veteran, or disability status. If you require accommodations throughout any part of the pre-employment process, please contact our People team.