Technical Services Consultant / IT Consultant

Technical Services Consultant / IT Consultant, DC-VA-MD (Metro Area) Job Location:

• DC Metro Area Type: Fulltime, Mon-Fri Number of Openings: 1 Salary Range: $100,000-$125,000 annually Start Date: Contingent The Technical Services Consultant / IT Consultant for the Integration team requires a well-rounded individual to consult, implement and manage a wide variety of solutions.
• It is largely based on working independently at client sites; therefore, excellent interpersonal communication and time/project management skills are critical for customer satisfaction, as well as individual and the organization’s success.

Key Roles Responsibilities:

• Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).
• Diagnose and resolve complex IT issues across various platforms and systems.
• Provide technical support and guidance to team members and end-users.
• Implement and troubleshoot IT infrastructure, including hardware, software, and network systems.
• Monitor system performance and troubleshoot issues to ensure optimal functionality.
• Collaborate with other departments to identify and address IT needs and improvements.
• Stay up-to-date with the latest industry trends and technologies to ensure the organization remains competitive.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum of 10 years of experience in IT support or a similar role (5 as a lead role).
• Strong knowledge of IT systems, networks, and software applications.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications are a plus.
• Proficiency in VMware and Hyper-V environments.
• Proficiency with Office 365, Entra, Intune and Active Directory Administration .
• Strong PowerShell scripting for automation tasks is a must.
• Proficient with AWS and Azure cloud platforms.
• Experience with network security and firewall configurations (Unifi and PFSense troubleshooting a plus) .
• Experience in Linux systems administration .
• Experience with Teams Room Configuration .
• Familiarity with ConnectWise PSA , ScreenConnect , and ITGlue are a plus.
• Versatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisions Own vehicle and clean driving record.
• Frequent travel to client sites throughout Maryland, Virginia and D.C.
• About MainSpring MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow.
• We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian’s 50 Great Places to Work and countless awards for employee programs, growth and innovation.
• Medical, Dental and Vision coverage for employee and family 401k + company matched contributions 4% match on 5% contribution – Employee contribute on the 1 st day of the month after 30 days; Company contributes on the first day of the quarter after 1 year – no vesting period!
• Group Term Life and Accidental Death and Dismemberment coverage (company provided) Short-Term and Long-Term Disability coverage (voluntary enrollment, company provided) Health Reimbursement Account (HRA) w/ medical coverage 7 Paid Holidays + 1 Floating Holiday Paid Time Off (PTO) Bonus plans Tuition Reimbursement Program Employee Assistance Program Employee Referral Program Dynamic Recognition and Rewards Work with Industry-Leading Talent Promotion and Advancement Tracks Founded in 1993, MainSpring is headquartered in Frederick, Maryland and supports a wide range of clients including businesses, non-profits and government agencies.
• Like our clients, people tend to stay at MainSpring.
• If you think you’re a match, let’s connect.
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