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Customer Service Representive

Customer Service Representive

Amphenol Alden Products CompanyBrockton, MA, United States
24 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Join Amphenol Alden and Make a Difference in Patient Care Worldwide!

At Amphenol Alden, we're dedicated to providing critical support to patients globally. Every device we assist in manufacturing directly impacts someone's loved one, a responsibility we hold with utmost seriousness. With roots as a family business over 80 years ago, we maintain a dynamic, entrepreneurial spirit, even now as part of a global corporation.

Recognizing that our employees are the cornerstone of our future, we prioritize exceptional benefits, competitive compensation, work / life balance, and career development. As part of Amphenol Corporation, your career growth isn't limited to local hierarchies; top performers have opportunities across our global network.

Due to our continuous expansion, we're seeking talented individuals to strengthen our team. We currently have an exciting opportunity for a  Customer Service Representative at our Stoughton MA location .

Essential Functions :

  • Field customer inquiries for assigned accounts.
  • Provide thorough follow-up, process orders, and prepare quotations.
  • Manage customer orders and expedite as needed.
  • Cultivate and maintain strong customer relationships.
  • Collaborate closely with regional sales managers, operations, and engineering teams on customer inquiries.

Skills / Qualifications Needed :

  • Proficiency in Microsoft Office and ERP systems.
  • Strong verbal and written communication skills.
  • Excellent organizational abilities, attention to detail, and multitasking capabilities.
  • Business acumen with experience in technical product sales.
  • Minimum 3-5 years of customer service experience in a manufacturing-related industry.

    • Desired Skills :

  • Experience with customer portals for order receipt and fulfillment.
  • Two years college education preferred.
  • Fluency in Spanish or Chinese is a plus.

    • What We Offer :

  • An opportunity to join a growing team dedicated to making a difference.
  • Competitive salary and comprehensive benefits program, including medical, dental, vision, short and long-term disability, 401(K), PTO, HSA, FSA, employee discounts, life insurance, and employee activities.

    • Join us at Amphenol Alden and contribute to our legacy of excellence in patient care. Apply now to be part of a company where your skills and dedication make a meaningful impact every day!

    Amphenol Alden Products is an Equal Opportunity Employer

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    Customer Service • Brockton, MA, United States