Talent.com

Customer success manager Jobs in Brockton, MA

Create a job alert for this search

Customer success manager • brockton ma

Last updated: 6 days ago
Customer Success Manager

Customer Success Manager

ProofpointMassachusetts
Full-time
It's fun to work in a company where people truly BELIEVE in what they're doing!.We're committed to bringing passion and customer focus to the business. Proofpoint is a leading cybersecurity company ...Show moreLast updated: 30+ days ago
Sr. Customer Success Manager - Strategic Accounts

Sr. Customer Success Manager - Strategic Accounts

NetskopeMassachusetts, United States
Full-time
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud...Show moreLast updated: 24 days ago
Student Success Librarian

Student Success Librarian

Bridgewater State UniversityBridgewater, Massachusetts, US
Full-time
The Maxwell Library at Bridgewater State University seeks an innovative and student-centered librarian to join our team as Head of Library Instruction and Student Success Librarian.The successful c...Show moreLast updated: 30+ days ago
Manager, Customer Experience

Manager, Customer Experience

CFA InstituteRemote, MA
Remote
Full-time
As the Manager, Customer Experience, you will have the opportunity to : .Management of nurture activities and experiences in support of the candidate, candidate-to-member, and member journeys to help...Show moreLast updated: 30+ days ago
Regional Customer Care Manager

Regional Customer Care Manager

Lineage LogisticsMassachusetts
Full-time
This territory will be traveling to all of PA, NJ and MA.This candidate will be overseeing all Office Managers and Operations within this region. Manage all customer care activities within an assign...Show moreLast updated: 30+ days ago
Graduate Internship in Student Success

Graduate Internship in Student Success

Stonehill CollegeEaston, MA, US
Full-time +1
Position Information Position Title Graduate Internship in Student Success Posting Number 2012001106P Full Time or Part Time Part Time Hours / Day Flexibile Regular / Temporary Temporary If Temporary : ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Advocate

Customer Advocate

Safelite Group, Inc.Weymouth, MA, United States
Full-time
Does this position interest you?.You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do.But beyond the glass, we're...Show moreLast updated: 24 days ago
Client Success Manager, Travel

Client Success Manager, Travel

FlywireUSA, MA
Full-time
We, at Flywire, are looking for a forward-thinking, motivated, and hardworking Client Success Manager to help with the delivery and execution of our solution to our new and existing business client...Show moreLast updated: 30+ days ago
  • Promoted
CUSTOMER ACCOUNT MANAGER

CUSTOMER ACCOUNT MANAGER

Greenlining ManagementWeymouth, MA, United States
Full-time
Greenlining Management is a fast-growing business management firm that elevates our clients' growth with innovative customer service, sales, and marketing techniques. We are currently looking to hir...Show moreLast updated: 6 days ago
Customer Experience Manager

Customer Experience Manager

Michaels Stores, Inc.Weymouth, MA, US
Full-time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...Show moreLast updated: 21 days ago
Manager, Sales and Customer Service

Manager, Sales and Customer Service

Macy’sBraintree, MA, United States
Full-time
As a Sales and Customer Experience Manager, you will make sure the very best of Macy's is always on display.Your ability to see the store through the customers' eyes will help you lead initiatives ...Show moreLast updated: 30+ days ago
Customer Success Manager – State, Local and Law Enforcement (SLED)

Customer Success Manager – State, Local and Law Enforcement (SLED)

i2 Group Inc.Massachusetts, United States
Remote
Full-time +1
Customer Success Manager (State, Local, Law Enforcement).Group, a Harris Computer company, are seeking a Customer Success Manager – SLED, on a full-time, permanent, remote working basis, who can be...Show moreLast updated: 30+ days ago
Manager of Client Success Management

Manager of Client Success Management

Resource InnovationsMassachusetts, United States
Full-time
Manager of Client Success Management .We are seeking a highly skilled and motivated Manager of Client Success Management with a strong background in client handling and team leadership to join our ...Show moreLast updated: 30+ days ago
Customer Success Manager - US Remote

Customer Success Manager - US Remote

MultiplierMassachusetts, United States
Remote
Full-time
The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change.By removing barr...Show moreLast updated: 30+ days ago
Comer Success Executive

Comer Success Executive

AlightMassachusetts, United States
Full-time
The Client Success Executive will be accountable for the overall management of their book of business.They are responsible for strategic direction of assigned clients, client satisfaction, retentio...Show moreLast updated: 30+ days ago
  • Promoted
Customer Advocate

Customer Advocate

SafeliteWeymouth, MA, United States
Full-time
Does this position interest you?.You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do.But beyond the glass, we're...Show moreLast updated: 22 days ago
Manager, Claims Customer Service

Manager, Claims Customer Service

Genworth FinancialMassachusetts
Remote
Full-time
At Genworth, we empower families to navigate the aging journey with confidence.We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet fam...Show moreLast updated: 30+ days ago
Customer Success Manager - Public Sector

Customer Success Manager - Public Sector

Relativity TechnologiesAccord, MA, United States
Full-time
The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. The team plays a crucial role in ensuring the success of our accounts by dr...Show moreLast updated: 22 days ago
People also ask
Customer Success Manager

Customer Success Manager

ProofpointMassachusetts
30+ days ago
Job type
  • Full-time
Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks : vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk : their people. That’s why we’re a leader in next-generation cybersecurity.

The Role

We are looking for a Customer Success Manager (Enterprise) to join the Tessian team following the Proofpoint acquisition.

You will be taking ownership of a critical portfolio of approximately 60-80 customers, including commercial ownership for the renewal. As well as being responsible for renewals and advocacy in our NAMER customer base, you'll be a bridge between Product and our customers - communicating our technology, understanding pain-points and interpreting future customer needs to inform product development.

This role will also play a part in the journey that Tessian and Proofpoint are embarking on together as we look to scale up the Tessian Customer Success Motion today from

Your day-to-day

  • Serve as the trusted advisor to our customers and executive sponsors post initial sale. This is a key role as Tessian’s customer base expands globally
  • Own the customer renewal and spot opportunities for multi-year conversions Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal.
  • Identify advocates and expand our customer community to accelerate our go to-market motion
  • Advise our key clients, with hands-on platform guidance, on how to manage Tessian's solution to achieve full business value
  • Conduct periodic executive reviews and health checks - accurately assessing customer health, helping define adoption strategies and ensure value realisation (using key metrics from the platform)
  • Act as the voice of the customer cross-functionally and collect feedback to influence continuous improvement in the product and our processes

What you bring to the team

  • A highly ambitious attitude
  • A self-starter, full of new ideas and ready to get stuck in
  • World class communication skills, both in verbal and in writing
  • Experience working in a fast paced, high-growth B2B SaaS technology environment, selling software
  • Experience working within cyber-security is a huge plus
  • An experience of quota carrying account or customer success management experience
  • An understanding of the multiple sectors including; Legal, Financial and Professional Services.
  • A unique experience that you believe is relevant and an advantage. Every individual is different and we embrace that.
  • Why Proofpoint

    Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.

    We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!