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Customer success manager • brockton ma
Customer Success Manager
ProofpointMassachusettsSr. Customer Success Manager - Strategic Accounts
NetskopeMassachusetts, United StatesStudent Success Librarian
Bridgewater State UniversityBridgewater, Massachusetts, USManager, Customer Experience
CFA InstituteRemote, MARegional Customer Care Manager
Lineage LogisticsMassachusettsGraduate Internship in Student Success
Stonehill CollegeEaston, MA, US- Promoted
Customer Advocate
Safelite Group, Inc.Weymouth, MA, United StatesClient Success Manager, Travel
FlywireUSA, MA- Promoted
CUSTOMER ACCOUNT MANAGER
Greenlining ManagementWeymouth, MA, United StatesCustomer Experience Manager
Michaels Stores, Inc.Weymouth, MA, USManager, Sales and Customer Service
Macy’sBraintree, MA, United StatesCustomer Success Manager – State, Local and Law Enforcement (SLED)
i2 Group Inc.Massachusetts, United StatesManager of Client Success Management
Resource InnovationsMassachusetts, United StatesCustomer Success Manager - US Remote
MultiplierMassachusetts, United StatesComer Success Executive
AlightMassachusetts, United States- Promoted
Customer Advocate
SafeliteWeymouth, MA, United StatesManager, Claims Customer Service
Genworth FinancialMassachusettsCustomer Success Manager - Public Sector
Relativity TechnologiesAccord, MA, United States- psychiatrist (from $ 75,000 to $ 260,000 year)
- dentist (from $ 120,000 to $ 235,000 year)
- energy (from $ 60,000 to $ 204,080 year)
- psychologist (from $ 85,615 to $ 200,000 year)
- nurse practitioner (from $ 118,530 to $ 185,250 year)
- physician assistant (from $ 20,000 to $ 185,250 year)
- sonographer (from $ 81,673 to $ 183,735 year)
- software engineer (from $ 88,300 to $ 181,270 year)
- Chico, CA (from $ 50,000 to $ 195,000 year)
- Naperville, IL (from $ 90,000 to $ 173,125 year)
- Tempe, AZ (from $ 70,000 to $ 171,800 year)
- Spokane, WA (from $ 80,000 to $ 171,648 year)
- Palm Bay, FL (from $ 97,466 to $ 171,600 year)
- Sugar Land, TX (from $ 59,750 to $ 168,250 year)
- Baltimore, MD (from $ 70,000 to $ 165,200 year)
- Fort Collins, CO (from $ 61,425 to $ 164,500 year)
- Santa Clarita, CA (from $ 92,500 to $ 163,800 year)
- Santa Rosa, CA (from $ 92,500 to $ 163,345 year)
The average salary range is between $ 65,000 and $ 131,317 year , with the average salary hovering around $ 87,176 year .
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Customer Success Manager
ProofpointMassachusetts- Full-time
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Corporate Overview
Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks : vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.
We are singularly devoted to helping our customers protect their greatest assets and biggest security risk : their people. That’s why we’re a leader in next-generation cybersecurity.
The Role
We are looking for a Customer Success Manager (Enterprise) to join the Tessian team following the Proofpoint acquisition.
You will be taking ownership of a critical portfolio of approximately 60-80 customers, including commercial ownership for the renewal. As well as being responsible for renewals and advocacy in our NAMER customer base, you'll be a bridge between Product and our customers - communicating our technology, understanding pain-points and interpreting future customer needs to inform product development.
This role will also play a part in the journey that Tessian and Proofpoint are embarking on together as we look to scale up the Tessian Customer Success Motion today from
Your day-to-day
- Serve as the trusted advisor to our customers and executive sponsors post initial sale. This is a key role as Tessian’s customer base expands globally
- Own the customer renewal and spot opportunities for multi-year conversions Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal.
- Identify advocates and expand our customer community to accelerate our go to-market motion
- Advise our key clients, with hands-on platform guidance, on how to manage Tessian's solution to achieve full business value
- Conduct periodic executive reviews and health checks - accurately assessing customer health, helping define adoption strategies and ensure value realisation (using key metrics from the platform)
- Act as the voice of the customer cross-functionally and collect feedback to influence continuous improvement in the product and our processes
What you bring to the team
Why Proofpoint
Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.
We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!