Patient Resolution Specialist

A company is looking for a Patient Resolution Specialist - Remote.

Key Responsibilities

Manage a high volume of inbound and outbound calls to resolve patient account inquiries and collect payments

Negotiate payment of outstanding accounts while maintaining patient satisfaction

Document collection efforts and research alternative insurance or payment options

Required Qualifications

High school diploma or equivalent required

At least 5 years' experience in a related role, with 1 year in a call center environment

Strong working knowledge of the healthcare reimbursement process

Working knowledge of Microsoft Office applications

High level of integrity and dependability with a results-oriented mindset