Field Support Representative I, II, IIICanon U.S.A., Inc. • New York, NY, United States
Field Support Representative I, II, III
Canon U.S.A., Inc. • New York, NY, United States
3 days ago
Job type
- Full-time
Job descriptionReceive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail / packages in accordance with postal regulations. Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable). Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames. Log outgoing and incoming items as required and review for accuracy / completeness. In some locations, may be required to walk and / or deliver by transportation any legal package in a timely and proscribed manner. Secure necessary signatures and documentation to confirm delivery. Organize and distribute supplies to client. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers). Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc. Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs. May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings. Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary. Perform other administrative duties from inserting, copying and photocopying to faxing as needed. Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site. Set up and maintain client's kitchen areas and conference rooms, order food and make coffee. Provide reception work such as answering telephones, taking messages and greeting visitors. Move boxes, supplies or furniture; replace light bulbs. May be requested to perform document scanning. Prepare outgoing items for shipping. Additional responsibilities that other employees at that site do not perform. 1-3 years' experience working in a mailroom or professional office environment. Capable of performing the basic job functions under general direction. Basic knowledge of metering, weighting, logging and other shipping procedures. Basic computer skills required. Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction. General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments. Contacts may occasionally be outside own department. Contacts involve the exchange of information or data requiring some explanation or interpretation. Excellent customer service, professional attitude and appearance are a must Ability to work overtime & meet deadlines Adherence and support of CBPS Core Values : Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically. Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing. May lift and / or move up to 50lbs. Mental qualifications include ability to perform mail, delivery, copy and other administrative tasks as requested Good organizational skills
Field Support Representative I, II, III
Job Locations
US-NY-NEW YORK
Requisition ID
2025-20066
# of Openings
Category (Portal Searching)
Customer Service / Support
Position Type (Portal Searching)
Regular Full-Time
Fixed Salary
USD $22.00 / Hr.
Overview
Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and / or short-term administrative services in place of Office Service Reps (and others) who are out of the office. The FSR will be assigned a home location but will be scheduled to visit other client sites within the region to provide multiple disciplines (fax, print, mail, reception and other duties, as assigned).
NOTE : This position requires heavy travel (up to 75 %), and requires either reliable public transportation or a clean driving record and a personal vehicle. Business travel expenses will be reimbursed.
Responsibilities
CUSTOMER SERVICE
- Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification / resolution, and maximizing opportunities to build relationships.
MAIL / PACKAGES / POUCHES
SUPPLIES / COPYING / FAXING / ADMINISTRATION
May possibly perform any of the following functions at the direction of the Site Manager :
May prepare reports in order to measure productivity and prepare billing charges.
Qualifications
High school diploma or equivalent
PHYSICAL DEMANDS / WORKING CONDITIONS
What We Offer :
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
Come Join Our Team!
Connect With Us!
Not ready to apply? We look forward to connecting with you in the future! By joining our Talent Network, you can receive job alerts for new positions that match your skills and experience sent straight to your inbox.
Create a job alert for this search
Field Support Representative • New York, NY, United States
Related jobs
A company is looking for an Enterprise Customer Support Specialist.Key Responsibilities Serve as the primary point of contact for enterprise customers' technical inquiries, providing timely and a...Show more
Senior Field Representative – Field Services Support.As a Senior Field Representative, you’ll provide expert-level service and repair for complex office equipment across a designated territory.You’...Show more A company is looking for a Desktop Support Representative - Level 1.Key Responsibilities Serve as the first point of contact for store associates experiencing issues with digital selling Android ...Show more A company is looking for a Medicaid Billing Representative to manage claims submitted to Medicaid.Key Responsibilities Work on claims that are pending, denied, or incorrectly paid by Medicaid car...Show more 
Looking to build your career with a company that values.Field Service Representative for our Queens, NY market.Excellent customer service skills, superior organizational skills, and a self-starter ...Show more Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Requires flexibility to provide coverage at many sites througho...Show more A company is looking for a Call Center Representative to support customers through inbound calls and service their unique needs.
Key Responsibilities Take inbound calls to assist customers with th...Show more 
Client Service II Representative- Device Maintenance (3 : 00pm-12 : 00am).Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities w...Show more A company is looking for a Remote Technology Technical Support Representative.Key Responsibilities Provide front line technical assistance for consumers Resolve technical problems related to cli...Show more 
Based on your location, a Cost of Living Adjustment (COLA) is available as part of the total compensation package.Established in 1975, Shimadzu Scientific Instruments is one of the largest supplier...Show more
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as w...Show more A company is looking for a Patient Support Center Representative.Key Responsibilities Meet performance goals for patient satisfaction, accuracy, quality, and attendance Provide services to custo...Show more A company is looking for a Sales Support Representative to provide enterprise-level support and service activities for clients.
Key Responsibilities Plan and oversee support and service activities...Show more A company is looking for a Customer Support Representative.Key Responsibilities Manage customer inquiries through phone, chat, and email to deliver exceptional support Troubleshoot technical iss...Show more A company is looking for a Product Support & Service Sales Representative II to promote service agreements and maintain customer relationships.
Key Responsibilities Provide technical and sales sup...Show more A company is looking for a Field Service Representative.Key Responsibilities Perform general field service repair and maintenance activities for customers Resolve operational issues in the field...Show more 
IN ORDER TO BE CONSIDERED FOR THIS POSITION, CANDIDATE MUST BE SERVING PERMANENTLY IN THE TITLE OF PRINCIPAL ADMINISTRATIVE ASSOCIATE, OR BE.
REACHABLE ON THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVI...Show more
Ace Concepts, a top-tier sales and marketing firm based in Garden City, NY , is hiring an ambitious candidate for its Territory Sales Representative program with Verizon.This entry-level role ...Show more
Enterprise Customer Support Representative
VirtualVocations • Paterson, New Jersey, United States
Full-time
Last updated: 13 hours ago • Promoted • New!
Senior Field Representative – Field Services Support
Ricoh • New York, New York, United States
Full-time
Quick Apply
Last updated: 30+ days ago
Desktop Support Representative
VirtualVocations • Bronx, New York, United States
Full-time
Last updated: 1 day ago • Promoted
Medicaid Billing Representative
VirtualVocations • Paterson, New Jersey, United States
Full-time
Last updated: 2 days ago • Promoted
Field Service Representative of Automotive Service Equipment - Queens, NY
Hunter Engineering Company • Glen Oaks, NY, US
Full-time
Last updated: 28 days ago • Promoted
Area Support I Representative
Canon U.S.A., Inc. • New York, NY, United States
Full-time
Last updated: 9 days ago • Promoted
Indiana Licensed Call Center Representative
VirtualVocations • Yonkers, New York, United States
Full-time
Last updated: 5 hours ago • Promoted • New!
Client Service II Representative- Device Maintenance (3 : 00pm-12 : 00am)
Canon U.S.A., Inc. • New York, NY, United States
Full-time
Last updated: 1 hour ago • Promoted • New!
Technical Support Representative
VirtualVocations • Paterson, New Jersey, United States
Full-time
Last updated: 30+ days ago • Promoted
Field Service Technician I
Shimadzu Scientific Instruments • Somerset, NJ, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Field Representative
Veolia Environnement SA • Hackensack, NJ, US
Full-time
Last updated: 3 days ago • Promoted
Patient Support Representative
VirtualVocations • Paterson, New Jersey, United States
Full-time
Last updated: 30+ days ago • Promoted
Sales Support Representative
VirtualVocations • Jamaica, New York, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Support Representative
VirtualVocations • Yonkers, New York, United States
Full-time
Last updated: 30+ days ago • Promoted
Product Support Sales Representative
VirtualVocations • Jamaica, New York, United States
Full-time
Last updated: 2 days ago • Promoted
Field Service Representative
VirtualVocations • Yonkers, New York, United States
Full-time
Last updated: 13 hours ago • Promoted • New!
Field Liaison
New York City Department of Transportation • Queens, NY, United States
Full-time
Last updated: 30+ days ago • Promoted
Territory Sales Representative
ACI Inc • Valley Stream, NY, US
Full-time
Last updated: 30+ days ago • Promoted