Senior Director, Critical Environments

This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people

and empowering them to

thrive, grow meaningful careers and to find a place where they belong.

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Responsibilities

Strategic Leadership & Planning

Develop and implement comprehensive strategies for critical systems management and modernization

Lead long-term capital planning for infrastructure systems with budgets typically ranging $50M-$200M+

Ensure regulatory compliance with FAA, TSA, EPA, and other governing bodies

Collaborate with executive team on airport master planning and development initiatives

Drive sustainability initiatives and energy efficiency programs

Critical Systems Management

Terminal & Passenger Systems :

Baggage handling systems (BHS) and sortation equipment

Passenger boarding bridges and ground support equipment

Terminal HVAC systems and building automation

Fire detection, suppression, and life safety systems

Security systems integration (CCTV, access control, screening equipment)

Utility & Infrastructure Systems :

Electrical distribution and emergency power (generators, UPS systems)

Water, wastewater, and stormwater management

Fuel distribution systems and hydrant networks

Communications and IT infrastructure backbone

Solar Power Generation, Operations and Maintenance

Operations & Maintenance

Oversee 24 / 7 operations center and emergency response protocols

Manage preventive maintenance programs and asset lifecycle planning

Ensure minimal system downtime through redundancy planning and rapid response

Coordinate with airlines, TSA, customs, and other stakeholders during system outages

Implement condition monitoring and predictive maintenance technologies

Team Leadership & Development

Lead multidisciplinary teams of engineers, technicians, and specialists

Manage departmental budget

Recruit and develop technical talent in specialized aviation systems

Foster safety culture and continuous improvement mindset

Coordinate with union representatives and manage collective bargaining impacts

Risk Management & Compliance

Develop business continuity and disaster recovery plans

Ensure compliance with Part 139 Airport Operating Certificate requirements

Manage cybersecurity protocols for operational technology systems

Conduct regular safety audits and risk assessments

Lead incident response and root cause analysis for system failures

Working Conditions

Airport environment requiring security clearance and badging

Irregular hours including nights, weekends, and holidays as needed

Emergency response availability 24 / 7 / 365

Physical requirements : ability to tour facilities, climb equipment, work in mechanical spaces

Required Qualifications

Education & Certifications

Bachelor's degree in Engineering (Electrical, Mechanical, Civil, or related field)

Advanced degree (MBA, MS Engineering, or equivalent) preferred

Relevant aviation industry certifications

Experience

10+ years progressive experience in critical infrastructure management

10+ years in aviation industry or similar 24 / 7 operations environment

5+ years in senior leadership roles managing large technical teams

Estimated compensation for this position :

165,000.00 - 200,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location :

On-site -New York, NY

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.

We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and / or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

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Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

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