International Account Specialist

At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us.

Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter from our manufacturing plants to our office locations and everywhere in-between.

The International Account Specialist is responsible for the daily order management of Saputo’s International business customers and is critical in supervising timelines for domestic and export shipments.

This cross-functional role will partner with Sales and other supply chain departments to provide best in class service to Saputo Dairy USA Cheese and Ingredient channel customers.

How You Will Make Contributions That Matter ...

• Create customer orders, validate pricing, weight, and incoterms.
• Request and confirm bookings freight forwarders.
• Create shipments in SAP to ensure freight invoicing is accurate
• Prepare and ensure accuracy of export documents as required by country, such as but not limited to, Commercial Invoice, Packing List, Government Certificates, Original Bill of Lading, Sea Waybill, AES filings, and Certificate of Insurance.
• Process and review letters of credit and payment confirmation from customers
• Partner with third party vendors and systems to create, update and submit required customer data.
• Manage deadlines to ensure customer receives export documents prior to product arriving at port destination.
• Maintain ship schedule document and report on the status of export orders in weekly team meetings.
• Monitor order status and material availability with 3PLs, Plant, Production and Sales.
• Prepare internal and external customer correspondence (email, memo, documents, etc.)
• Minimize or eliminating negative impacts to the customer.
• Maintain Broker Commissions files.
• Build strong relationships with our cross functional teams

You are Best Qualified for this Role if you Have ...

• Have 3-5 years of experience in supply chain, customer service, or account specialist position.
• Have experience in supply chain operations, inventory or forecasting in the Food and Consumer Goods industry (preferred).
• Have experience with SAP, Excel, and Microsoft Applications (preferred).
• Skilled at time management and prioritization of tasks where priorities change rapidly, and tight deadlines exist.
• Are exceptionally detail oriented to ensure accuracy on all export documentation.
• Strong communication and critical thinking skills

We Support and Care for Our Employees by Providing Them With

• Development opportunities that enhance your career fulfillment.
• Meaningful compensation & benefits that help you care for your family.
• Opportunities to contribute to your community and enhance the lives of others through Saputo products.

LI-LS2

LI-Hybrid

Salary range : $58,670 to $77,000

Saputo is among the top three cheese producers in the USA and one of the largest producers of extended shelf-life and cultured dairy products.

We have a diversified product portfolio with well-known retail brands, such as Friendship Dairies, Frigo Cheese, Montchevre, Stella and Treasure Cave, and a strong foodservice presence, partnering with chain restaurants and broadline distributors.

Thanks to our countrywide footprint and national and international distribution networks, we're proud to bring our best to our customers and, consumers and have plenty of opportunities for our employees to grow in their own way.

And we do it while also striving to build a healthier future for our people and the communities where we operate, guided by our values and the Saputo Promise.