Call Center Representative
VirtualVocationsEvansville, Indiana, United States30+ days ago
Job type
- Full-time
Job description
A company is looking for a Call Center Representative who will handle direct communications with members, providers, and health plans.
Key Responsibilities
Directly communicate with members, providers, and health plans to confirm benefits and eligibility
Provide claim status and resolve customer complaints by identifying issues and offering resolutions
Respond to inquiries regarding plan benefits and follow up on unresolved issues
Required Qualifications
1+ year of Member Services experience in the Healthcare industry
Proficient with computers
Bilingual in English and Spanish
Strong understanding of health plan terminology (preferred)
Experience with NextGen (preferred)
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Call Center Representative • Evansville, Indiana, United States
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Requisition Number OMF-REQ-0000727 Number of Resources 1 Start Date 8 / 25 / 2022 End Date 2 / 24 / 2023 Work Location HQ_Evansville IN-601 N.
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