Search jobs > Concord, NC > Desktop support
- Provideremote desktop level L2 troubleshooting of end user issues by taking remotecontrol of their Laptop / Desktop / VDI
- Solvetechnical issues related to Windows 10 / 11, iOS and Mac operating systems andstandard software components like MS Office / VPN / Anti-Virus / Skype etc.
- Providesupport in enroll the iOS devices in MDM (JAMF) and investigate the incidentsand Tasks
- Deploymentof device drivers and windows patch updates
- Troubleshootlaptop / desktop performance, group policy, Encryption and failed Softwareconfiguration of end user devices
- Managethe Security compliance health status of end user workstations
- Monitorsecurity patching status and remedy deficiencies proactively
- Diagnose,troubleshoot, resolve and escalate supported software, hardware and peripheralIncident calls assigned from Service Desk team
- Adjustconfiguration options as required to resolve defects identified whileperforming corrective action on a device
- Investigatedesktop level incidents and identify root causes to be able to providesolutions.
- Deployment,Monitoring, Reporting of Device Drivers including BIOS & utilities
- SupportWindows 10 Feature upgrade using modern management techniques - SCCM / Auto Pilot
- L2Workstations operational support
- Monitorand report on User experience.
Report on Workstation image deployments andpatch compliance metrics
Desktop and Mobility Support
Solvetechnical issues related to Windows 10/11, iOS and Mac operating systems andstandard software components like MS Office/VPN/Anti-Virus/Skype etc. Providesupport in enroll the iOS devices in MDM (JAMF) and investigate the incidentsand Tasks. Diagnose,troubleshoot, resolve and escalate supported ...
Deployment and Desktop Support
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product ...
Deployment and Desktop Support
Completing standard Field Services (desktop) support requests and break/fix incidents. Knowledge of Active Directory, VPN client, Microsoft Office suite, and Windows 10. Gathering information and creating initial inventory of AV equipment county wide. ...
Field Service Maintenance Technician Senior - Charlotte Area
Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Provides assistance to lower level technicians and leadership to project teams. Experience in programmable logic controllers, field devi...
IT Support Technician
Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual or...
Lead Desktop Support Analyst
Provide support for remote system access, including VPN and remote desktop connections. Provide remote support to users and respond to after-hours support requests. For librarians, Follett can help you build a diverse collection of print and digital resources that support every student. Documents po...
Linux Desktop Support Associate
The role of a Linux Desktop Support Associate at Canonical. Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of. This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career w...
Desktop Support
Gathering information and creating initial inventory of AV equipment county wide Working through automated task for AV proactive checklist on regular cadence Assisting with small scale upgrades/installs of AV equipment Completing standard Field Services (desktop) support requests and break/fix incid...
Desktop Support Technician III
Apple Support, A/V support, Project duties, MDM, and Inventory management. Provided support to the Field Technicians. It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, ...
Desktop/Tech Support Specialist
We are seeking a Desktop/Tech Support Specialist for a contract job opportunity to provide first level support to our end-users via telephone, email or chat. Provide technical support to end-users via telephone, email or chat. Use ticketing systems and write technical support reports and documentati...