HR Services Administrator

Job Posting

Leverage case management system within Workday help. Employees submit a case within workday help and routes to team. Experience : 2-4 years. Case Management : + Act as the first point of contact by responding to employee HR-related inquiries through Workday Help, ensuring alignment with established service level agreements (SLAs). + Provide accurate and timely support across a range of HR topics, including benefits, time off, payroll, compensation, Workday navigation, and basic troubleshooting. + Ensure all employee interactions are handled with professionalism, efficiency, and a focus on creating a positive experience. + Track, document, and manage all cases within Workday Help, ensuring completeness and timely resolution. + Escalate Tier 2 inquiries to the appropriate HR teams with clear documentation and smooth handoffs to maintain continuity of service. + Analyze case data to identify recurring issues and recommend process enhancements that improve efficiency and the overall employee experience. Skills : Human Resources, Shared Services, Customer Service

Top Skills Details : Human Resources, Shared Services, Customer Service

Additional Skills & Qualifications : Experience Level : Intermediate Level

Pay and Benefits : The pay range for this position is $25.00 - $25.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following : Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type : This is a hybrid position in Newport Beach, CA.

Application Deadline : This position is anticipated to close on Nov 7, 2025.

About TEKsystems : We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.