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Studio Manager - Cape House
Studio Manager - Cape HouseB/SPOKE Studios • Boston, MA, United States
Studio Manager - Cape House

Studio Manager - Cape House

B / SPOKE Studios • Boston, MA, United States
1 day ago
Job type
  • Full-time
Job description

B / SPOKE Studios is seeking a motivated and detail-oriented Studio Manager to lead our Mashpee location and ensure an exceptional client and staff experience. If you are a natural leader with strong organizational skills and a passion for health, wellness, and community, this is the role for you!

Key Responsibilities

  • Oversee daily studio operations, ensuring smooth scheduling, staff coordination, and customer service.
  • Manage instructor and front desk schedules, payroll submissions, and shift coverage.
  • Serve as the primary point of contact for members, handling inquiries, feedback, and escalations.
  • Track and analyze studio performance metrics, providing regular reports to leadership.
  • Drive membership sales, retention, and community engagement initiatives.
  • Coordinate marketing efforts, special events, and local partnerships.
  • Maintain high standards of cleanliness, safety, and professionalism across the studio.
  • Support recruitment, training, and performance management of studio staff.

Requirements

  • 2-3 years of experience in studio management, hospitality, retail, or fitness operations .
  • Strong leadership and team-management skills.
  • Excellent communication, customer service, and organizational abilities.
  • Proficiency in scheduling, CRM, and office tools (e.g., Microsoft Office, Google Workspace, MindBody, or similar platforms ).
  • Ability to manage multiple priorities in a fast-paced environment.
  • Availability to work flexible hours, including evenings and weekends, as needed.
  • Preferred Qualifications

  • Experience working in a fitness, wellness, or hospitality environment .
  • Familiarity with membership sales, retention, and event planning .
  • Strong local community connections in Mashpee or surrounding areas.
  • Benefits

  • Competitive salary based on experience.
  • Health and wellness perks , including studio membership.
  • Paid time off and holiday benefits.
  • Opportunities for career growth within a dynamic and expanding fitness community.
  • We are an equal opportunity employer , committed to fostering an inclusive and innovative workplace.

    Additional Information

  • This is a full-time, on-site position based in Mashpee, MA .
  • Only shortlisted candidates will be contacted for an interview.
  • Join B / SPOKE Studios and help us deliver world-class fitness experiences while building a strong, supportive community!

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    Studio Manager • Boston, MA, United States

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