B / SPOKE Studios is seeking a motivated and detail-oriented Studio Manager to lead our Mashpee location and ensure an exceptional client and staff experience. If you are a natural leader with strong organizational skills and a passion for health, wellness, and community, this is the role for you!
Key Responsibilities
- Oversee daily studio operations, ensuring smooth scheduling, staff coordination, and customer service.
- Manage instructor and front desk schedules, payroll submissions, and shift coverage.
- Serve as the primary point of contact for members, handling inquiries, feedback, and escalations.
- Track and analyze studio performance metrics, providing regular reports to leadership.
- Drive membership sales, retention, and community engagement initiatives.
- Coordinate marketing efforts, special events, and local partnerships.
- Maintain high standards of cleanliness, safety, and professionalism across the studio.
- Support recruitment, training, and performance management of studio staff.
Requirements
2-3 years of experience in studio management, hospitality, retail, or fitness operations .Strong leadership and team-management skills.Excellent communication, customer service, and organizational abilities.Proficiency in scheduling, CRM, and office tools (e.g., Microsoft Office, Google Workspace, MindBody, or similar platforms ).Ability to manage multiple priorities in a fast-paced environment.Availability to work flexible hours, including evenings and weekends, as needed.Preferred Qualifications
Experience working in a fitness, wellness, or hospitality environment .Familiarity with membership sales, retention, and event planning .Strong local community connections in Mashpee or surrounding areas.Benefits
Competitive salary based on experience.Health and wellness perks , including studio membership.Paid time off and holiday benefits.Opportunities for career growth within a dynamic and expanding fitness community.We are an equal opportunity employer , committed to fostering an inclusive and innovative workplace.
Additional Information
This is a full-time, on-site position based in Mashpee, MA .Only shortlisted candidates will be contacted for an interview.Join B / SPOKE Studios and help us deliver world-class fitness experiences while building a strong, supportive community!