Centralized Scheduler

Centralized Scheduler

Job Locations

US-NY-Utica

Category

Administrative / Clerical

Position Type

Full-Time

Work Arrangement

Onsite

ID

2025-6165

Overview

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. The Centralized Scheduler will work on a Full-Time basis out of Helio Health's Outpatient Program Type .

In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive up to $1,500.00 !

Pay : $18.67 - $20.76 per hour.

Responsibilities

The Centralized Scheduler position will greet each patient cordially and professionally in person and on phone.

• Responsible for scheduling patient individual and medical sessions.
• Maintain clinical and medical staff "will call" and "back-fill" lists and schedules accordingly.
• Confirm status updates of patient appointments.
• Performs Quality Assurance activities.
• Participates in program administrative and clinical committees as assigned.
• Other duties as assigned.

Qualifications

Our Comprehensive Employee Benefits Package Includes :

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.