Job Description
Miista is seeking a dynamic and experienced Store Manager with strong sales acumen to lead our New York Flagship Store opening this June in Manhattan.
As the Store Manager, you will play a pivotal role in driving sales, planning store operations, enhancing brand presence, and ensuring exceptional customer experiences.
Key Responsibilities
- Leadership and Sales Operations : Spearhead the store's daily operations with a keen focus on driving sales growth and exceeding targets while maintaining adherence to company standards.
- Sales Strategy and Customer Service Excellence : Develop and execute effective sales strategies to maximize revenue opportunities.
Deliver outstanding customer service by actively engaging with customers, managing inventory levels to meet demand, handling cash transactions accurately, and efficiently fulfilling online orders as required.
Brand Representation and Relationship Building : Serve as a Brand Ambassador, embodying the Miista ethos to create a unique and memorable shopping experience.
Cultivate strong relationships with clients and act as a primary point of contact for stylists, press, and bloggers to enhance brand visibility and loyalty.
- Visual Merchandising Excellence : Implement visually compelling displays that effectively showcase our products and uphold the store's aesthetic appeal to attract and engage customers.
- Event Coordination and Community Engagement : Plan and execute in-store events to foster community engagement and elevate brand awareness, collaborating closely with the marketing and press team.
- Team Leadership and Development : Recruit, train, and inspire store staff to deliver exceptional results, providing ongoing coaching and support to enhance their sales and service skills.
- Performance Analysis and Optimization : Analyze sales and business metrics to identify trends and opportunities, taking proactive measures to optimize performance and drive continuous growth.
- Administrative Oversight : Manage administrative tasks efficiently, including reporting, communication with the Head Office, and ensuring strict adherence to company policies and procedures.
- Collaborative Approach : Communicate effectively and collaborate closely with the Head Office to align store initiatives with overarching sales growth and brand objectives.
Ideal Candidate Profile
- Sales Leadership Experience : Minimum of three years of demonstrated success in sales-driven environments, preferably within high-end retail.
- Customer-Centric Mindset : Exceptional interpersonal skills with a genuine passion for delivering exceptional customer experiences.
- Fashion Industry Expertise : Deep understanding and enthusiasm for fashion and footwear trends, with a keen eye for identifying market opportunities.
- Team Empowerment : Proven track record of training and developing sales teams to achieve peak performance and drive results.
- Results-Oriented Approach : Target-focused mindset with a relentless drive to achieve measurable outcomes and exceed expectations.
- Organizational Mastery : Highly organized, detail-oriented, and adept at thriving in fast-paced environments while maintaining a solid commitment to service excellence.
- Language and Technology Proficiency : Fluent in English with proficiency in MS Office applications and familiarity with Shopify or similar retail systems.
If you are a dynamic and results-driven retail professional seeking an exciting opportunity with a growing fashion brand, we invite you to apply promptly.
Interviews are being conducted on an ongoing basis.
Our Position : The Opposite Thing
Designed in London Made in Spain EU Sourced and Produced
Miista upends the exclusionary practices of the fashion industry to show how we’re actually living now. Over the last ten years we are proud to have built a brand that through craft, our community, the risks we’ve taken and a sometimes
bizarre willingness to laugh at ourselves, has made an elegant commitment to the alternative. A dedication to the opposite thing.
What does that mean? That we’re happy to sacrifice profit and to subvert problematic fashion trends for women to create a product that has personality in addition to aesthetic value.
A product that knows women don’t really shop using the search words pretty’ now. If we were your friend, Miista would be the odd one at school who grew up and got an attitude and a sense of confidence.
You know when it’s a Miista.
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