Process Improvement Associate

This role is responsible for managing and facilitating process improvement initiatives that drive measurable outcomes in clinical, operational, business, and regulatory domains. The Leader acts as a strategic partner and change agent at the hospital level, leading through influence, collaboration, and data-driven decision making. This role trains and supports others in process improvement methodologies to build sustainable capability at Elkhart General Hospital while contributing to systemwide projects as directed.

Education and Experience

• Bachelor's degree required, Industrial Engineering or similar field preferred.
• 1 to 3 years of experience in process improvement in a healthcare system; 1 to 3 years of operations experience preferred.
• Demonstrated experience using the following : value stream analysis and / or value stream mapping, problem solving methodologies (e.g. A3 thinking, PDSA, DMAIC), control charts, and an understanding of Cp / Cpk.
• Licensure / Certification
• Lean Six Sigma certification preferred.
• Ongoing professional development in process improvement expected (training, workshops, professional associations).