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Director - Analytics & AI Enablement

Director - Analytics & AI Enablement

Zelis HealthcareMorristown, NJ, United States
2 days ago
Job type
  • Full-time
Job description

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

We are seeking a dynamic and technically accomplished Director of Analytics & AI Enablement to lead the transformation of data and AI capabilities. This role will serve as a strategic bridge between data science, engineering, and business functions-driving the adoption of advanced analytics, operationalizing AI at scale, and enabling intelligent decision-making across the organization.

The ideal candidate will have deep experience in AI enablement, LLMs, modern cloud platforms (MCPs), Snowflake, and Ask Sigma, and will be a proven leader in building scalable, secure, and high-performing analytics ecosystems.

What you'll do :

AI Strategy & Enablement

  • Architect and lead the AI enablement roadmap, including use case discovery, model development, deployment, and lifecycle management.
  • Drive the integration of LLMs and generative AI into business processes, including RAG pipelines, chatbots, summarization engines, and intelligent agents.
  • Define and implement frameworks for prompt engineering , fine-tuning , and model evaluation across business domains.
  • Lead cross-functional AI working groups to ensure alignment on priorities, risks, and outcomes.

Analytics Platform Ownership

  • Own the end-to-end architecture of the analytics stack, including Snowflake , Ask Sigma , and semantic modeling layers.
  • Design and govern scalable data models, access controls, and performance optimization strategies.
  • Enable federated analytics and self-service capabilities through curated data products and reusable components.
  • Technical Leadership & Engineering Partnership

  • Collaborate with data engineering and cloud teams to build robust, scalable data pipelines on MCPs (Azure, AWS, GCP).
  • Lead the design of feature stores , vector databases , and model registries to support real-time and batch AI workloads.
  • Champion the adoption of MLOps practices, including CI / CD for ML, automated testing, monitoring, and retraining pipelines.
  • Governance, Security & Compliance

  • Define and enforce governance policies for responsible AI, including fairness, transparency, and explainability.
  • Ensure compliance with data privacy regulations (e.g., GDPR, HIPAA) and internal audit requirements.
  • Implement model risk management frameworks and ethical AI guidelines.
  • Enablement & Culture Building

  • Develop and lead enablement programs to upskill analysts, engineers, and business users on AI / ML tools and techniques.
  • Foster a culture of experimentation, innovation, and data-driven decision-making.
  • Build and mentor a high-performing team of analytics and AI professionals.
  • What you'll bring to Zelis :

    10+ years of experience in analytics, data science, or AI roles, with 3+ years in a senior leadership capacity.

    Proven experience in AI enablement , including enterprise deployment of LLMs and generative AI solutions.

    Deep expertise in Snowflake , Ask Sigma , and MCPs (Azure, AWS, GCP).

    Strong understanding of LLM architectures , LangChain , RAG , and vector search .

    Experience with MLOps tools (e.g., MLFlow, SageMaker, Vertex AI) and model governance.

    Proficiency in Python, SQL, and cloud-native AI / ML services.

    Experience with data mesh , data fabric , and modern data architecture principles preferred.

    Familiarity with real-time analytics , streaming data , and event-driven architectures preferred.

    Background in regulated industries (e.g., healthcare, finance) with experience in compliance and auditability preferred.

    Experience leading vendor evaluations and managing external partnerships for AI / analytics tooling preferred.

    Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

    Location and Workplace Flexibility

    We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

    Base Salary Range

    $169,000.00 - $225,000.00

    At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

    Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

    Equal Employment Opportunity

    Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

    Accessibility Support

    We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and / or interview process, please email TalentAcquisition@zelis.com.

    Disclaimer

    We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

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