Information Resource Assistant | Information Resource Center (IRC) Administrative Support Services
ProSidian seeks a Information Resource Assistant | Information Resource Center (IRC) Administrative Support Services for program support on a contract contingent generally located across the Arlington, VA across the Mid Atlantic Region supporting USTDA.
We seek Information Resource Assistant | Information Resource Center (IRC) Administrative Support Services candidates with relevant government and public services sector experience to support professional services engagement for government and public services sector clients such as USTDA.
Provide services and support as a Information Resource Assistant [Information Resource Center (IRC) Administrative Support Services] in the government and public services industry sector focusing on human capital solutions for clients such as United States Trade and Development Agency (USTDA) | Office of Administration generally located in Arlington, VA and across the Mid Atlantic Region.
Centralize resources, optimize workflows, and deliver responsive support services that promote clarity, efficiency, and growth. We provide streamlined administrative assistance, enhance resource access, and offer customized solutions to help organizations succeed effectively.
Our initiatives focus on simplifying information access, minimizing administrative burdens, boosting productivity, and providing seamless solutions that foster organizational success. The goal is to make administration easier, improve resource accessibility, and deliver flexible support solutions to enhance organizational performance daily.
Responsibilities and duties include providing coordination and logistical support for meetings and facilities; aligning with mid-level operational admin responsibilities. Admin support / facility & audio-visual management powering productivity through reliable facility coordination and seamless AV experiences.
Manage meeting setups, audio-visual equipment, facility scheduling, and vendor coordination.
The role is located in the Mid Atlantic Region, at or near Arlington, VA. Initially identified work site address (subject to change or working remotely) : 1101 Wilson Blvd., Suite 1100 Arlington, VA 22209-3901.
Qualifications
Desired qualifications for Information Resource Assistant | Information Resource Center (IRC) Administrative Support Services candidates :
- At least 7 years of administrative management or relevant work experience
- Experience in creating and implementing organizational or administrative management policies and procedures
- Experience evaluating program effectiveness and recommending improvements
- Experience providing training and technical assistance to staff
- Experience in information and records management
- Experience with other administrative services like office management, building and facilities management, human resources, and / or budget / finance
- Experience with travel management
- Proficient in the use of a variety of IT programs, databases, and computerized systems
- Excellent written and verbal communication skills
- Commitment to innovative and quality customer service
- Physical ability to move a large number of files and / or file boxes
- Experience providing on-site technical support, troubleshooting issues with AV equipment during events such as microphone and monitor connectivity; presentations or visual material access
- Experience creating and editing audio-visual content such as presentations and videos
- Experience setting up conference, board, or training rooms
- Ability to manage multiple tasks, prioritize work, and meet deadlines
- Ability to identify and resolve complex problems
- College degree required in business or information management and / or related
- High school diploma or equivalent; AV certification preferred
Skills Required
Primarily focused on assist program and project management support in daily business activities. Initiatives and aligned with program support activities Information Resource Center (IRC) Administrative Support Services functional area activities.
The ProSidian engagement team shall be skilled personnel with the professional, clerical, and technical skills necessary to satisfy the requirements of each position. All personnel under this contract must meet or exceed the following minimum qualifications :
Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel.Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive environment.Possess strong organizational and customer service skills.U.S. citizenship.Ability to obtain and retain a "SECRET" security clearance.Equipment troubleshooting, scheduling, and communication.Competencies Required
Responsiveness, technical aptitude, and dependability. Ensures uninterrupted facility and meeting support for USTDA staff and visitors.Ancillary Details Of The Roles
Since it may be necessary for some ProSidian personnel to have access to classified material and / or to enter into areas requiring a security clearance, individual clearances shall be maintained for the duration of employment under this contract, or until access requirements change. Uncleared ProSidian personnel may perform on the contract per D.1.5.1 and the DD Form 254 Contract Security Classification Specification.Due to the sensitive nature of our work, the individuals who will be actively completing work on this contract or reviewing documents related to our operations must either be cleared (Secret Fcl / Top Secret Fcl) or be able to obtain and maintain a clearance. All personnel must possess an active Secret clearance with eligibility for Interim TS / SCI or a full TS / SCI clearance in DISS at the time of proposal submission and maintain it throughout the contract. Compliance with FAR 52.204-2 and DoD security requirements (DD Form 254, DD Form 441, and DoD 5220.22-M) is mandatory. Employees denied a Top Secret clearance after receiving an Interim TS will be restricted from contract duties, but this does not relieve ProSidian from performance obligations.Other Details
Reports and other deliverables : The ProSidian engagement team is responsible for delivering the tasks described in the statement of work for this project. Specific deliverables consist of the following :
Weekly status report : The ProSidian engagement team shall deliver a weekly written status report to the CO and COR on problems, accomplishments, and current status of all tasks. The report for the previous week is due by the close of business, the first working day of each week.IRC manual : The ProSidian engagement team shall review and update (if necessary) the existing IRC manual describing the policies and procedures for administration of USTDA's Information Resource Center and deliver a copy to the COR within sixty (60) days after the start of contract performance. The ProSidian engagement team shall deliver a current copy of the updated and revised IRC manual to the COR annually.IRC annual calendar : The ProSidian engagement team shall deliver an IRC calendar of events, such as record management information, records training, file clean-up days, inventory, and other contract milestones to the CO and COR within sixty (60) days after the start of contract performance. Within sixty (60) days after the start of each option period (if exercised) under this contract, The ProSidian engagement team shall deliver the IRC annual calendar to the COR.Project information management system (PIMS) reports : The ProSidian engagement team shall deliver reports from PIMS both on an ad hoc and on a regularly scheduled basis to the COR. The ProSidian engagement team must review the reports being produced on a routine basis and shall make recommendations to the COR on amendments to reporting practices and formats that promote efficiency or improve record keeping.Additional Information
As a condition of employment, all employees must meet the requirements of their roles : establish, manage, pursue, and achieve annual goals and objectives with documented goals for each of the firm's eight ProSidian global competencies [1 - personal effectiveness | 2 - continuous learning | 3 - leadership | 4 - client service | 5 - business management | 6 - business development | 7 - technical expertise | 8 - innovation & knowledge sharing (thought leadership)] and support all business development and other efforts on behalf of ProSidian.
Personal Effectiveness The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results.Continuous Learning Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive.Leadership Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success.Client Service Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships.Business Management Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance.