Transportation Coordinator Bi-Lingual English-Spanish

Ezride4Life Program Position

EZ Ride is looking for a bright, energetic self-motivated person for our EZRyde4Life Program at Wood-Ridge office. The candidate should be computer literate and a problem solver. Prior Call-Center experience is preferred. It is important to be able to efficiently resolve any problems that our customers may have. Our customer service department has an excellent reputation and we are looking for someone with the right skills to become a valued member of our team.

Work Schedule : Part Time opportunity with 20-25 hours per week Monday to Friday from 8 : 00 AM to 8 : 00 PM & Saturdays from 8 : 00 AM to 5 : 00 PM (scheduled 5 days a week). Before remote work is allowed, an in-person 90 days training must be completed.

Responsibilities : Effectively manage large amounts of incoming calls; Build sustainable relationships through open communication; Handle complaints and follow up to ensure resolution; Analyze data and produce reports. Follow communication procedures, guidelines and policies.

Requirements : Proven customer support experience; Proficiency with computer skills; Microsoft Office, Internet, Social Media; Strong phone contact handling and active listening skills; Must be bilingual (Spanish English); Ability to adapt / respond to different types of customers; Excellent communication and presentation skills; Ability to prioritize, and manage time effectively; High School Diploma or GED required.

Wage : $18.00 per hour.

If you are interested and would like to apply for the position, please send your resume via email : egarcia@ezride.org or (201) 939-4242 Ext 138.

Equal Employment Opportunity

Micro-Hiring Event at Bergen County One-Stop Wednesday October 29, 2025 10 : 00 AM 60 State Street First Floor Hackensack New Jersey 07601.