Pro Merchant
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose :
The Pro Merchant is responsible for executing the overall short- and long-term strategy for assigned Pro categories. This role is responsible for driving The Home Depot's growth in the wholesale distribution channel through understanding the customer's requirements across categories' full value chain by creating and maintaining strong vendor relationships, developing category strategies, and partnering with the core merchandising team to optimize product offerings to meet the needs of Pro customers. The Pro Merchant will lead a team of managers focused on assigned Pro categories and will work closely with our outside sales teams to deliver tailored solutions, negotiate supplier terms, and drive business growth.
Key Responsibilities :
- 10% - Assortment Selection - Execute business review of categories on a regular basis to determine changes to product mix and better optimize Pro assortment within Flatbed Distribution Centers and Direct Fulfillment Centers, oversee partnership with IPR and core merchandising to ensure product availability
- 15% - Cross-Functional Communication and Support - Partner with core merchandising to ensure assortment, inventory, and pricing strategies are aligned to support the complex Pro purchase. Provide excellent customer service by responding to outside salesforce with a sense of urgency. Collaborate with the outside sales team to understand Pro customer needs and provide tailored product solutions.
- 10% - Financial Planning & Management - Implement financial strategy and cost structure for assigned Pro categories and sets pricing
- 20% - People Leadership - Lead and mentor a team of Pro Merchandising associates, providing guidance and support for their development. Foster an overall culture of motivation and drive to help the team and the organization achieve success. Review decisions made by direct reports to ensure alignment with strategic objectives
- 25% - Pro Merchandising Strategy - Implement strategy for assigned categories in partnership with Pro Divisional Merchandise Manager to best sell, source, and deliver the complex project for Pro customers
- 5% - Special Projects - Lead creation of new capabilities for assigned categories through coordination across cross-functional partners and suppliers. Serve as lead on key special projects including product knowledge training and supply chain initiatives
- 15% - Vendor Relationship Management Negotiate with suppliers to optimize product selection and pricing. Create and maintain supplier relationships for trades categories to provide the outside sales team with best-in-class product offerings for Pro customers
Direct Manager / Direct Reports :
This Position typically reports to the Pro Divisional Merchandise ManagerThis Position has 3-5 Direct ReportsTravel Requirements :
Typically requires overnight travel 5% to 20% of the time.Physical Requirements :
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.Working Conditions :
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Minimum Qualifications :
Must be at least 18 years oldMust be legally permitted to work in the United StatesPreferred Qualifications :
Working knowledge of Microsoft Office SuiteDemonstrated ability to collaborate and work effectively with cross-functional teamsAbility to draw accurate conclusions from financial documentationAbility to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customersExcellent written and verbal communication skillsDemonstrated experience in merchandising, retail planning, and inventory managementStrong understanding of the needs and dynamics of Pro customers in plumbing, electrical, and other tradesComprehensive understanding of relevant products to make purchasing decisionsExperience managing a large number of regional and national suppliers simultaneouslyProven analytical and execution skills in a merchandising or retail environmentProven people management skills and leadership abilityMinimum Education :
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and / or GED.Preferred Education :
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.Minimum Years of Work Experience :
Preferred Years of Work Experience :
Minimum Leadership Experience :
NonePreferred Leadership Experience :
NoneCertifications : 
NoneCompetencies :
Action OrientedCouragePersuadesCollaboratesCultivates InnovationManages ComplexityCommunicates EffectivelyCustomer FocusDevelops TalentDrives ResultsFinancial AcumenStrategic Mindset