Talent.com
Director of Operations
Director of OperationsLoveland Living Planet Aquarium Jobs • Draper, Utah, USA
Director of Operations

Director of Operations

Loveland Living Planet Aquarium Jobs • Draper, Utah, USA
19 days ago
Job type
  • Full-time
Job description

Position : Director of Operations

Reports To : Senior Vice President of Operations

Direct Reports : Director of Facilities Director of Event Sales & Experiences

Vendor Relationship Lead for : Retail Daycare Landscape Janitorial Pest Control

Position Summary :

The Director of Operations is a strategic and results-driven leader responsible for ensuring the seamless delivery of the Loveland Living Planet Aquariums mission through operational excellence facility reliability and world-class guest experiences.

This position provides leadership and integration across the Aquariums physical operations including facilities maintenance landscaping janitorial pest control and all event and venue operations. The Director also oversees LLPAs growing events and sales enterprise ensuring exceptional performance and service delivery across the Aquariums venues including the Grand Ballroom pre-function areas and other event spaces which host hundreds of private corporate and signature LLPA events each year.

By aligning daily operations with strategic goals the Director of Operations ensures LLPA remains a premier destination for education entertainment and community engagement.

Institutional Summary :

Loveland Living Planet Aquarium provides learning opportunities for all levels interests and ages with the mission to inspire people to explore discover and learn about Earths diverse ecosystems since 1997. Since opening its new facility in Draper in March 2014 the Aquarium has welcomed over ten million visitors and provided more than 650000 educational experiences to students. Home to more than 4000 animals representing 650 species the Aquarium showcases ecosystems from around the planet including kelp forests coral reefs the deep ocean Antarctic waters Asian cloud forests South American rain forests and the waterways of our home state of Utah. Loveland Living Planet Aquarium has been accredited by the Association of Zoos and Aquariums (AZA) since 2019. With our new Sam and Aline Skaggs Science Learning Center that is currently under construction LLPA will soon be the largest aquarium in the Mountain West and 5th largest aquarium overall in the continental United States.

Qualifications :

  • Bachelors degree in Business Administration Operations Management Facilities or Event Management Engineering or related field (Masters preferred).
  • Minimum of 10 years of progressive leadership experience in operations or facilities management with at least 3 years supervising event or venue operations.
  • Experience managing large budgets and multiple vendor / service contracts.
  • Nonprofit or public-attraction experience strongly preferred.

Critical Skills / Competencies :

  • Proven success leading complex operations in mission-driven environments (aquarium zoo museum theme park or large public attraction preferred).
  • Deep experience managing large facilities and event operations.
  • Strong financial management project planning and performance measurement skills.
  • Excellent leadership communication and team-building abilities.
  • Strategic thinker with a commitment to continuous improvement and guest experience excellence.
  • Essential Duties and Responsibilities :

    Operational Leadership

  • Provide overall leadership direction and integration for all operational departments including Facilities and Events ensuring alignment with LLPAs mission strategic plan and guest experience standards.
  • Oversee the operational performance and efficiency of the Aquariums infrastructure ensuring safety reliability and sustainability.
  • Develop and enforce operational policies and performance standards promoting accountability service quality and continuous improvement.
  • Collaborate closely with senior leaders to ensure operational readiness for new exhibits programs and strategic initiatives.
  • Establish and monitor KPIs for all areas under Operations and report progress to the Executive Team.
  • Event and Sales Oversight

  • Oversee the Director of Event Sales & Experiences ensuring event operations meet LLPAs financial brand and service quality objectives.
  • Partner with the Director of Event Sales & Experiences and COO to develop and monitor annual revenue goals sales strategies and guest satisfaction metrics.
  • Collaborate with Aramark to ensure seamless coordination of catering operations quality assurance and KPI compliance.
  • Oversee operational readiness staffing and logistical planning for large-scale and signature events.
  • Support marketing and guest services teams in promoting LLPA venues as premier event destinations.
  • Facilities and Infrastructure

  • Provide leadership and direction to the Facilities Department ensuring effective preventive maintenance and rapid response systems.
  • Manage service contracts for landscaping janitorial pest control and other vendors to ensure high quality and cost efficiency.
  • Oversee maintenance prioritization and capital renewal planning with the Director of Facilities.
  • Ensure compliance with safety regulations AZA standards and sustainability practices.
  • Capital Projects and Construction

  • Lead planning budgeting and execution of capital improvement exhibit construction and renovation projects.
  • Partner with architects engineers designers and contractors to ensure quality cost efficiency and brand alignment.
  • Ensure adherence to project budgets timelines and reporting standards.
  • Contribute to long-term facility master planning and capital prioritization.
  • Leadership and Administration

  • Build and develop a high-performing operations and events team.
  • Establish department budgets monitor performance and ensure fiscal discipline.
  • Support cross-departmental collaboration to maintain seamless daily operations and guest satisfaction.
  • Represent LLPA in interactions with contractors vendors and external stakeholders.
  • Maintain visibility on campus to ensure operational excellence and engagement.
  • Physical Demands & Special Working Conditions :

    This position requires regular movement between office operational and construction environments. Occasional lifting up to 40 pounds may be required. Exposure to varying weather and noise levels is expected. Periodic evening weekend or holiday work will be required to support operations and major events.

    While this job description attempts to describe the essential functions of the position it does not prescribe or restrict the tasks that may be assigned. It does not restrict managements right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.

    The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age race color ethnicity national origin ancestry creed religion gender gender identity or expression sexual orientation citizenship physical or mental disability medical condition genetic information marital status veteran status or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations please contact .

    Required Experience :

    Director

    Key Skills

    Risk Management,Negiotiation,Operational management,Smartsheets,Strategic Planning,Team Management,Budgeting,Leadership Experience,Program Development,Supervising Experience,Financial Planning

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Create a job alert for this search

    Director Of Operation • Draper, Utah, USA

    Related jobs
    Director of Operations

    Director of Operations

    Management Recruiters of Tallahassee • Sandy, Utah, USA
    Full-time
    A growing technology company in the Salt Lake City area is seeking a Director of Operations to lead and scale its production and supply chain functions. This is an opportunity to join a small innova...Show more
    Last updated: 19 days ago • Promoted
    Director of Land Acquisitions

    Director of Land Acquisitions

    Lennar • Lehi, UT, US
    Full-time
    Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating extraordinary experiences for their Homeowners, Communities, and Associates by building quality homes ...Show more
    Last updated: 30+ days ago • Promoted
    Wealth Management Operations- Director (AVP) Unclaimed Properties

    Wealth Management Operations- Director (AVP) Unclaimed Properties

    Morgan Stanley • South Jordan, Utah, USA
    Full-time
    Were seeking someone to join our team as a Director in.Escheatment Services Operations to be responsible for all aspects of Escheatment functions by supporting the receiving reconciling and reporti...Show more
    Last updated: 5 days ago • Promoted
    Director Construction Operations

    Director Construction Operations

    PulteGroup • Salt Lake City, UT, US
    Full-time
    Build a Career That Builds Your Future with PulteGroup!.Welcome to PulteGroup where we believe in building more than just homeswe believe in building inspired employees, meaningful careers, and a ...Show more
    Last updated: 30+ days ago • Promoted
    COO / Head of Operations - LIHTC

    COO / Head of Operations - LIHTC

    Macdonald & Company • Salt Lake City, UT, United States
    Full-time
    Macdonald & Company are proudly partnered with a privately held Real Estate investor and developer, who develop Low-Income Housing Tax Credit Affordable Housing and Market-Rate Multifamily projects...Show more
    Last updated: 15 days ago • Promoted
    Managing Director - Southeast

    Managing Director - Southeast

    Simeio • Salt Lake City, UT, US
    Full-time
    A Managing Director (MD) at Simeio is a senior leadership role responsible for the strategy, operations, and growth of a regional set of large strategic accounts in the Southeast of the United Stat...Show more
    Last updated: 19 days ago • Promoted
    Operations Manager

    Operations Manager

    BSBF • Clinton, Utah, USA
    Full-time
    Relocation Assistance Offered Within Country.Job Number#169968 - Clinton Oklahoma United States.Colgate-Palmolive Company is a global consumer products company operating in over 200 countries speci...Show more
    Last updated: 25 days ago • Promoted
    Manager, Critical Operations

    Manager, Critical Operations

    Quality Technology Services • Eagle Mountain, Utah, USA
    Full-time
    The Manager Critical Operations is responsible for the Data Center facility technical strategy continuous improvement and development support. This role will support the electrical mechanical FLS (F...Show more
    Last updated: 5 days ago • Promoted
    Director of Enterprise Sales

    Director of Enterprise Sales

    Squint • Salt Lake City, UT, US
    Full-time
    At Squint, we're building technology that matters.While many tech companies focus on digital-first industries, we've set our sights on empowering the 80% of the global workforce that keeps our worl...Show more
    Last updated: 22 days ago • Promoted
    Director of Land Acquisitions

    Director of Land Acquisitions

    Lennar Homes • Lehi, UT, US
    Full-time
    Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality home...Show more
    Last updated: 22 days ago • Promoted
    Director of Business Operations

    Director of Business Operations

    Govig & Associates • Salt Lake City, UT, United States
    Full-time
    Are you a construction operations leader ready to drive strategic impact at scale? Partner with a 40-year specialty subcontractor powerhouse where you'll translate vision into execution, build high...Show more
    Last updated: 7 days ago • Promoted
    Regional Director of Culinary Operations (Director Regional de Operaciones Culinarias)

    Regional Director of Culinary Operations (Director Regional de Operaciones Culinarias)

    Azul Hospitality • Salt Lake, Utah, USA
    Full-time
    Le Meridien Element Salt Lake City Downtown - Salt Lake City UT.A Regional Director of Culinary oversees culinary operations and personnel across multiple locations within a designated region ensur...Show more
    Last updated: 15 days ago • Promoted
    Director of Strategic Partnerships

    Director of Strategic Partnerships

    PayJunction • Salt Lake City, UT, US
    Full-time
    Director Of Strategic Partnerships.PayJunction is seeking a Director of Strategic Partnerships to lead, expand, and inspire a high-performing team while scaling our No-code Payment Integration (NCP...Show more
    Last updated: 21 days ago • Promoted
    Director of Sales

    Director of Sales

    MBK Senior Living • Clearfield, Utah, USA
    Full-time +2
    At MBK Senior Living were committed to putting people first our residents.Exceeding expectations and enriching lives drives our day-to-day. And its all powered by Yoi Shigoto a Japanese concept tha...Show more
    Last updated: 7 days ago • Promoted
    COO SVP Operations

    COO SVP Operations

    BluZinc • Salt Lake City, UT, US
    Full-time
    Senior VP Operations Or Equivalent.Reporting to the Global COO for this remote 'COOs number 2' job opening could be a Senior VP Operations, based commutable to Gainesville, Florida or remote USA, w...Show more
    Last updated: 30+ days ago • Promoted
    Associate Director - Operations

    Associate Director - Operations

    Utah Staffing • Salt Lake City, UT, US
    Full-time
    Report to Executive Director of Auxiliary Services.Position develops, executes, and supervises comprehensive parking system for campus students, staff, visitors, patients and faculty.The position c...Show more
    Last updated: 3 days ago • Promoted
    Operations Lead - FT

    Operations Lead - FT

    At Home Stores • Sandy, UT, US
    Full-time
    To become the leading Home Dcor retailer.Enable everyone to affordably make their house a home.The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring t...Show more
    Last updated: 29 days ago • Promoted
    Director of Partnerships

    Director of Partnerships

    Later • Salt Lake City, UT, US
    Permanent
    Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavly, the Everyd...Show more
    Last updated: 21 days ago • Promoted