Senior IT Administrator (Ames)

The Role : Background, context, and vision for this role and why this role exists

As part of the Todd & Sargent IT Team, the IT Senior Administrator is responsible for managing and securing enterprise systems that support 150+ employees across both office and field operations. This advanced technical role ensures that our infrastructure (servers, networks, databases, and specialized technology) operates securely, reliably, and efficiently. Acting as a technical lead on complex projects, this role will play a key part in project planning and execution and provides critical support for high-performance CAD / BIM environments.

Beyond technical expertise, this role requires exceptional end-user customer service. This role is expected to support employees at every level with patience, clear communication, and a problem-solving mindset. By combining technical depth with customer focus and disciplined project management, the IT Senior Administrator ensures that technology at T&S is not just functional, but a seamless partner that creates environment of productivity, collaboration, and client delivery.

The What : What this role is responsible for.

Technical Expectations ()

Systems Administration

• Manage Windows Server, Active Directory, DNS, and DHCP services
• Administer VMware virtualization and enterprise storage systems
• Maintain SQL Server databases, including backup / recovery and optimization
• Apply security patches and updates across enterprise infrastructure
• Monitor and optimize system performance for CAD / BIM workloads
• Manage Microsoft 365 environment (Exchange Online, SharePoint, Teams)

Network Infrastructure

Security Implementation :

End-User Support & Customer Service

CAD / BIM Support

IT Project Management

Effective Organization and Housekeeping of IT Hardware

The Who : (will insert all columns from matrix)

Qualifications :

Education : Bachelor's degree in Computer Science, Information Technology, or related field or equivalent experience

Experience : 5+ years progressive experience in enterprise IT administration

Technical Expertise :

Qualifications