Retail Training Manager

Retail Training Manager

As a Retail Training Manager, you'll lead a high-performing team of Field Merchandiser Trainers driving excellence in training delivery, brand representation, and retail execution. This role is primarily focused on coaching, directing, and overseeing the trainers to ensure consistent, effective facilitation of both virtual and in-person training sessions. The Training Manager will also drive alignment with business objectives by monitoring training impact, analyzing ROI, and continuously improving training delivery through data-driven insights. This role is ideal for a hands-on leader passionate about developing talent and elevating retail standards.

Responsibilities :

• Lead and mentor a team of Retail Training Specialists, ensuring alignment with company goals and consistent execution across locations.
• Design and implement training strategies that enhance product knowledge, merchandising standards, and customer engagement.
• Coordinate training schedules, resources, and logistics to ensure timely and effective program delivery.
• Monitor trainer performance and provide regular feedback and coaching to enhance facilitation skills and learner engagement.
• Partner with key business stakeholders to assess training needs, identify performance gaps, and prioritize development initiatives.
• Conduct regular coaching sessions, performance reviews, and career development conversations to foster team growth.
• Monitor training effectiveness using performance metrics, participant feedback, and field observations.
• Innovate training methods and content by leveraging technology and industry best practices.
• Act as a key liaison between field teams, corporate training, and cross-functional stakeholders to ensure seamless communication and collaboration.
• Stay current with retail trends, compliance standards, and training innovations to keep programs relevant and impactful.

Qualifications :

About Us : Acosta, and its subsidiaries, is an Equal Opportunity Employer.