Platform Solutions Consultant

About The Role And The Team

Do you have expertise in digital marketing in one or more of the following areas : Ad Serving, DSP, DMP, Creative / Rich Media / DCO? Do you have an excellent client service mindset and a passion to look behind the scenes in the ad tech and online marketing industry? If so, we have a fantastic opportunity for you.

We are looking for a new colleague to join our energetic team of Platform Solutions Consultants . Platform Solutions Consultants have an exciting and dynamic role working with internal experts, agencies, clients, and tech vendors. You'll be part of the Revenue and Operations department, reporting to the Head of Customer Success, US in New York, with opportunities to grow your expertise and career with hands-on knowledge of the full digital / programmatic advertising stack.

You will be a key player to coach our clients on Adform's products through training, best practices, and by answering clients' requests. With the help of Adform product expertise, you will be able to create solutions that empower our client's success. You will use your industry and media knowledge to monitor the set-up of existing accounts, ensure best-in-class applications, and help to exploit Adform's tech stack to the max.

Responsibilities

• Partner with Sales, Account Managers, and other Platform Solutions team members to provide technical and functional needs assessments to prospects and clients.
• Create and maintain relationships with clients, become a trusted partner, and provide service from a technical and functional perspective.
• Act as a tech advisor. Introduce new features, technical functionalities, and the best possible technical integration solutions.
• Act as project manager. Internally orchestrate client needs and work closely with Adform's own customer service and product teams to create the best client experience.
• Attend meetings with clients to oversee market trends and requirements, and educate them to utilize our platform in the best way.
• Conduct and standardize workshops that help to identify the value our platform brings to clients.

Attitude First

Our Promise To You

Diversity & Inclusion

Diversity & Inclusion @Adform : Adform is an equal opportunity employer, with a global perspective, that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Adform makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy.

About Us Adform is the most powerful and safe media buying platform in the world. With a 20+ year history of delivering service excellence and forward-looking technology, Adform enables major brands, agencies, and publishers to create, buy, and sell digital advertising globally. Having pushed the boundaries through augmented intelligence and an industry-leading identity solution, Adform has consistently changed the game for digital advertisers.

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