Director, Application Operations

Director, Application Operations

This role is within the EDS segment, and you will be joining that segment as it becomes its own entity, with a rich heritage and proven track record as a global leader in low and high voltage power and signal distribution systems. Our solutions are central to enabling the next generation of electrified, automated, and connected vehicles, and we are committed to innovation, sustainability, and engineering excellence.

We are looking for talented individuals who are excited by the opportunity to help shape the future of EDS and delivering industry-leading solutions to the world's top automotive manufacturers.

Why join Aptiv? You'll have the opportunity to work on cutting-edge applications, develop breakthrough technologies, and deliver innovative solutions to some of the world's leading automotive brands. See your work come to life on the roadhelping make mobility safer, greener, and more connected. Ready to shape the future of mobility with us?

Summary of Position :

The role of Director, Application Operations is to manage the Operations of IT Applications globally. This includes Service Management, Operations, and Financial Management activities. This position will work closely with the Client Strategy Team, Global Supplier Management and IT suppliers to maintain effective delivery of application services globally. This position will ensure effective and integrated IT services, working with IT staff, SIAM and Service Provider resources, to manage the delivery of day-to-day operational support.

Key Responsibilities :

Service Management & Operations :

• Lead the delivery of day-to-day application support, ensuring service continuity and operational excellence.
• Own the application service catalog; ensure the CMDB is accurate and up to date.
• Monitor application performance and lead proactive trend analysis and resolution.
• Oversee IT Change Management processes aligned with ITIL standards.

Vendor & Supplier Management :

Financial Oversight :

Incident & Continuity Management :

Continuous Improvement :

Qualifications :

10+ years of experience in IT operations, application management, or related areas

Strong understanding of global IT service delivery models and outsourced environments

Working knowledge of ITIL (Foundation certification required; advanced certifications preferred)

Experience managing service performance, monitoring tools, and supplier contracts

Excellent interpersonal, communication, and leadership skills

Ability to prioritize and execute effectively in high-pressure environments

Education :

Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred)

Success Attributes :

Comfortable leading through ambiguity and change

Demonstrated ability to influence, lead cross-functional teams, and drive results

Strong time management, decision-making, and presentation skills

Visionary thinker who can translate strategy into actionable plans

Committed to fostering a collaborative, high-performance culture

Why Join Us?

Your Benefits At Aptiv :

Apply Today, And Together Let's Change Tomorrow!

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.