Responsible for reviewing, auditing documentation for proper placement in the system
Enter information, upload documents and photos into local MLS
Create and manage transactions in operating system
Send communication to Sales Associates regarding incomplete files
Work with the branch office administrative staff, as well as Agent Services staff to ensure data accuracy and compliance to prevent errors
Provide customer support to all of our agents and supporting staff at our branches
Additional duties as required by business need
Qualifications :
Minimum of 1-2 years' experience in data entry, customer service or real estate related roles
Skillful in using the following programs including, but not limited to : Microsoft office programs such as Outlook, Word, Excel, and Microsoft Teams. Ability to learn external and internal real estate related applications.
Excellent Customer Service and communication skills required (both written and oral).
Excellent organizational skills and attention to detail required combined with speed and accuracy.
Creative problem-solving skills.
Ability to communicate with different audiences to convey message successfully and to change gear quickly to support different customers
Ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.
Outstanding organizational and file management skills; emphasis on attention to detail
Customer-focused, delivery-oriented, ability to work in a team environment
Anywhere is proud to offer a comprehensive benefits package to our employees including :
Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
401(k) savings plan with company match
Paid Time Off to Include Holidays, Vacation Time, and Sick Time
Paid Family & Paternity Leave
Life Insurance
Business Travel Accident Insurance
All employees receive access to LinkedIn Learning
Tuition reimbursement for approved programs
Employee Referral Program
Adoption Assistance Program
Employee Assistance Program
Health and Wellness Program and Incentives
Employee Discounts
Employee Resource Groups
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Specialist Santa Rosa • Santa Rosa, CA, US
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