Talent.com
No longer accepting applications
VP DIGITAL EXPERIENCE

VP DIGITAL EXPERIENCE

Utah StaffingSalt Lake City, UT, US
5 days ago
Job type
  • Full-time
Job description

Vice President Of Product Management Digital Experience & Platform

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We are looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We are seeking a Vice President of Product Management Digital Experience & Platform to lead the vision, strategy, and execution of Lumen's digital engagement platform the cornerstone for how our customers explore, learn, buy, deploy, and operate Lumen's portfolio of digital network services. This leader will drive an integrated digital strategy that spans customer experience, platform enablement, APIs, and edge products ensuring Lumen delivers a frictionless, intelligent, and connected digital journey across every touchpoint.

In this role, you will oversee product leadership for :

  • Lumen's Digital Platform and Portal : The unified digital front door through which customers engage with Lumen products and services.
  • API Strategy (Internal and External) : The foundational layer enabling automation, partner integration, and marketplace distribution.
  • Edge Portfolio : Lumen's edge offerings, bringing digital compute capabilities and network services together.

This is a high-impact leadership position requiring strategic and technical depth, cross-organizational influence, and a strong sense of customer empathy. The ideal candidate blends enterprise platform experience with modern digital product thinking driving measurable improvements in customer experience, speed to market, and business growth.

The Main Responsibilities

Digital Platform & Experience

  • Define and deliver the vision for Lumen's digital experience, encompassing customer journey, product discovery, purchasing, deployment, and lifecycle operations.
  • Build and evolve the Lumen digital portal as a unified, data-driven, and self-service interface for customers and partners.
  • Partner with design, engineering, and marketing to create an intuitive, seamless, and high-performing digital experience that differentiates Lumen in the market.
  • Establish KPIs and analytics frameworks to measure engagement, conversion, retention, and satisfaction across the digital funnel.
  • API Platform & Marketplace Enablement

  • Own the strategy and roadmap for Lumen's API ecosystem, enabling internal and external developers to consume Lumen services securely and efficiently.
  • Drive integration of Lumen products into third-party marketplaces (e.g., hyperscalers, cloud exchanges, data center partners).
  • Champion an API-first mindset across product and engineering teams to ensure consistent, reusable, and monetizable service exposure.
  • Collaborate with security and architecture to ensure best-in-class API reliability, performance, and compliance.
  • Edge Portfolio Leadership

  • Lead product strategy and lifecycle management for Lumen's edge services, aligning with market trends and customer demand.
  • Ensure edge products are seamlessly integrated into the digital and API platforms for ease of discovery, provisioning, and management.
  • Partner with sales and marketing to position Lumen Edge as a key differentiator in enabling AI, IoT, and next-generation workloads.
  • Leadership & Culture

  • Build, mentor, and empower a diverse, high-performing product management organization across the digital, API, and edge domains.
  • Collaborate cross-functionally with engineering, sales, operations, and corporate strategy to ensure delivery excellence and alignment with company goals.
  • Lead with curiosity and courage, modeling the Lumen8 cultural behaviors of teamwork, trust, transparency, clarity, customer obsession, and growth mindset.
  • What We Look For in a Candidate

  • Bachelor's degree in Engineering or Computer Science; MBA or Masters preferred.
  • 15+ years of product management experience, with at least 5 years in a senior leadership role overseeing API platforms or developer products in telecommunications, cloud infrastructure, or enterprise SaaS environments.
  • Demonstrated experience in architecting and delivering modern digital experience platforms and cloud-based service delivery models, with a proven ability to scale solutions for enterprise environments and drive measurable improvements in customer engagement, operational efficiency, and business growth.
  • Proven success in building and scaling API ecosystems.
  • Deep understanding of API technologies (REST, GraphQL, gRPC), security (OAuth, JWT), and developer tools.
  • Strong business acumen with the ability to align technical capabilities with customer and market needs.
  • Experience working with senior-level executives and ability to influence cross-functional teams across all levels of the organization.
  • Ability to quantitatively and qualitatively understand complex problems, prioritize business and customer needs.
  • Compensation

    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors. Location Based Pay Ranges $196,880 - $262,500 in all states. Lumen offers a comprehensive package featuring a broad range of health, life, voluntary lifestyle benefits and other perks that enhance your physical, mental, emotional, and financial wellbeing.

    We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process.

    Learn more about Lumen's : Benefits

    Equal Employment Opportunities

    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

    Application Deadline

    11 / 22 / 2025

    Create a job alert for this search

    Vp Digital Experience • Salt Lake City, UT, US

    Related jobs
    • Promoted
    VP Global Marketing

    VP Global Marketing

    Myriad GeneticsSalt Lake City, UT, United States
    Full-time
    The VP of Global Marketing will be responsible for shaping and executing the marketing strategy for Myriad Genetics' $850M+ business, driving growth, brand relevance, and commercial impact across t...Show moreLast updated: 17 days ago
    • Promoted
    AVP Revenue Operations

    AVP Revenue Operations

    Utah StaffingDraper, UT, US
    Full-time
    Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS.How you can make a difference The Associate Vice President of Revenue Operations (AVP, RevOps) will serve as a strategic ...Show moreLast updated: 1 day ago
    • New!
    VP of Product

    VP of Product

    SchoolAILehi, Utah, United States, 84043
    Full-time
    We make school awesome everyday for students and the people supporting them by finding out what they need and making it happen. We want everyone at SchoolAI to make a competitive wage, have fun, and...Show moreLast updated: 19 hours ago
    VP, Global Growth Marketing

    VP, Global Growth Marketing

    NearmapLehi, UT, US
    Full-time
    A global technology company with incredible people; a market-leader with energy and spirit.Nearmap was named as one of the world’s 10 Most Innovative Companies by Fast Company magazine – and we are...Show moreLast updated: 2 days ago
    • Promoted
    VP, Revenue (Remote)

    VP, Revenue (Remote)

    Orca Pacific : A Monks CompanySalt Lake City, UT, United States
    Remote
    Full-time
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Please note that we will never request payment or bank account information at any stage of the recruit...Show moreLast updated: 4 days ago
    • Promoted
    VP Business Development

    VP Business Development

    Myriad GeneticsSalt Lake City, UT, United States
    Full-time
    The Vice President of Business Development will serve as a key business builder and senior leader responsible for shaping Myriad's external growth agenda. This individual will lead and manage the Bu...Show moreLast updated: 10 days ago
    • Promoted
    VP, Financial Consultant (Salt Lake City, UT)

    VP, Financial Consultant (Salt Lake City, UT)

    Charles SchwabSalt Lake City, UT, United States
    Full-time
    Click the link below to review our Investment Professionals' incentive structure.Investment Professionals' Compensation Charles Schwab. At Schwab, you're empowered to make an impact on your career.H...Show moreLast updated: 2 days ago
    • Promoted
    VP of Sales - Remote

    VP of Sales - Remote

    TradeJobsWorkForce84045 Saratoga Springs, UT, US
    Remote
    Full-time
    VP of Sales Remote Job Duties : • Build, lead and manage a top-flight sales team : • Ensure “A”- leve...Show moreLast updated: 30+ days ago
    • Promoted
    Revenue Operations Director

    Revenue Operations Director

    GongSalt Lake City, UT, United States
    Full-time
    Austin | Chicago | Salt Lake City | San Francisco.Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customer...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Digital Engagement and Innovation

    Director, Digital Engagement and Innovation

    Utah StaffingSalt Lake City, UT, US
    Full-time
    Director, Digital Engagement And Innovation.Be a part of a global team that is inspired to make a difference in the lives of people living with rare disease. At Travere Therapeutics, we recognize th...Show moreLast updated: 23 days ago
    V.P. - Origination

    V.P. - Origination

    EcoplexusUSA, Utah, Salt Lake City
    Full-time
    We are looking for talented self-starters with imagination, creativity and vision.We are a rapidly-growing developer of large solar, wind and energy storage projects serving corporate and utility e...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Investor Oversight Risk Group : Vice President

    Senior Investor Oversight Risk Group : Vice President

    Morgan StanleySouth Jordan, UT, US
    Full-time
    Vice President, Senior Investor Oversight Risk Team.Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and we...Show moreLast updated: 6 days ago
    • Promoted
    VP, Global Total Rewards

    VP, Global Total Rewards

    Nu SkinProvo, UT, United States
    Full-time
    Direct message the job poster from Nu Skin.HR Business Partner | Talent Acquisition Professional | Hiring Partner | EdD in Leadership | Advocate for Growth & Innovation. This position is based out o...Show moreLast updated: 4 days ago
    • Promoted
    Vice President, Product Management AI Strategy and Platform

    Vice President, Product Management AI Strategy and Platform

    AvettaLehi, UT, United States
    Full-time
    Avetta's SaaS platform connects the world's leading organizations with qualified suppliers, contractors, and vendors.We bring unmatched visibility to companies through cloud-based technology and hu...Show moreLast updated: 9 days ago
    Digital Travel Consultant

    Digital Travel Consultant

    Kim Luxe TravelSalt Lake City, Utah, United States
    Remote
    Full-time
    Quick Apply
    Kim Luxe Travel is a bespoke travel design consultancy committed to delivering exceptional value and.We specialize in maximizing our clients' travel investment by leveraging digital tools and indus...Show moreLast updated: 8 days ago
    • Promoted
    SVP Revenue (US)

    SVP Revenue (US)

    Carrington LabsSalt Lake City, UT, United States
    Full-time
    We are hiring an SVP of Revenue to lead our U.Carrington Labs provides an award‑winning suite of cash flow underwriting and credit risk analytics solutions that help financial institutions, fintech...Show moreLast updated: 1 day ago
    • Promoted
    Vice President Go-To-Market Systems

    Vice President Go-To-Market Systems

    QualtricsProvo, UT, United States
    Full-time
    At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platfo...Show moreLast updated: 4 days ago
    • Promoted
    Director of Revenue Management

    Director of Revenue Management

    Bridge Property ManagementSalt Lake City, UT, United States
    Full-time
    We are seeking a strategic and experienced.Director of Revenue Management.This role is responsible for developing and executing data-driven strategies that maximize rental income and occupancy, whi...Show moreLast updated: 15 days ago