Security Manager

Position Summary :

Under the direction of the Security Director the Security Manager is responsible for improving the Security Department officer's productivity and effectiveness through training, coaching, staff development and skill enhancement. Constantly assesses the Department's developmental needs and actively searches, creatively designs and implements effective methods to educate and enhance officer performance. The Security Manager responds to all emergency incidents as required. The Security Manager will assume the duties of the Security Director in the absence of the Director. The Security Manager assumes the duties of Incident Commander as required. The Security Manager may assume duties as a Shift Manager if needed. The Security Manager Monitors, oversees and administers the day-to-day operations while enforcing the rules and regulations along with the policies and procedures and providing excellent customer service utilizing the Tesuque Proud Guest Service Standards.

Note : Native American preference will be given.

Essential Duties & Responsibilities :

• Provide a secured environment for guests, employees, administration and the general public.
• Provide a medical response for guests, employees, administration and the general public.
• Track the Security Department's training equipment.
• Tracks the Security Department's training. Updates the Security Director.
• Protect records, assets, merchandise and equipment of the Casino
• Participate in daily security operations by being alert and observant at all times
• Patrol the Casino on a regular basis either by foot or mobile patrol
• Exercise proper currency and escort procedures
• Work closely with local law enforcement and medical personnel as needed
• Prepare routine incident reports on employees, guests or other related incidents
• Maintain confidentiality and professionalism
• Take control of or provide support with emergency situations
• Conduct work performance appraisals / evaluations and make recommendations for advancement.
• Monitors and reviews all incident reports for proper content and documentation purposes.
• Attain and retain working knowledge of Casino's Internal Controls, Security's Policies and Procedures, Gaming and interdepartmental policies and procedures
• Promote the highest degree of quality customer service, both internally and externally
• Other duties as assigned.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Experience and Education :

Minimum Qualifications

Supervisory Responsibilities :

The Security Manager is responsible for developing and implementing training to improve the department's readiness to respond to all types of incidents. The Security Manager is responsible to track and monitor the department's needs to ensure compliance with all regulations and policies. The Security Manager assumes the duties of Security Director in the absence of the Director and acts as the Incident Commander during an emergency event until a higher authority arrives.

Following initial training, the Security Manager is expected to perform duties independently, demonstrating proficiency and autonomy in task execution. Regular spot checks are conducted to evaluate accuracy, adequacy, timeliness, and compliance with relevant rules, regulations, and policies.

Physical Requirements :

While performing the duties of this job, the employee is required to stand and walk for extended periods. The employee occasionally is required to sit, stoop, kneel, crouch, or crawl. The employee will be required to talk for extended periods and must be able to hear and understand. The employee must occasionally lift or move up to seventy-five (75) pounds. The work environment includes a variety of settings, such as : indoors, outdoors, gaming machines, food, oils, and hot surfaces. The incumbent occasionally exposed to loud noise, change in temperatures, and second-hand smoke.

Work Environment :

Work is generally performed in a casino setting with exposure to second-hand smoke and a high noise level. Due to the nature and scope of this position, evenings, weekends, holidays, and extended hours and irregular shifts will be required.

ADA / EEO Compliance

The Pueblo of Tesuque Development Corporation (POTDC) and Tesuque Casino is an Equal Opportunity Employer. In Compliance with the American Disabilities Act, the Corporation will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.

DRUG-FREE DISCLAIMER

You will be required to pass a drug screening examination successfully. The use of any drug or other controlled substance that is illegal under Federal Law is not permitted, including medical cannabis.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED :

PHYSICAL DEMANDS :

While performing the duties of this job, the employee will be required to sit and stand for prolonged periods. The employee will use hands and fingers to handle or feel various items, conduct repetitious movements and tasks such as operating a computer keyboard, mouse and other computer components, reach with hands and arms, stoop, kneel, crouch and crawl. The employee will be required to talk for extended periods and must be able to hear and understand. The employee must occasionally lift or move up to fifty (50) pounds and be able to help move people in medical or emergency situations.

WORK ENVIRONMENT :

Requires working in an environment with exposure to smoke and loud noise.

Source : Hospitality Online

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