General Manager / Chief Operating Officer (GM / COO)

General Manager / Chief Operating Officer (GM / COO)

Exclusive Tennis & Swim Club – Portola Valley, CA

We seek an accomplished General Manager / COO to lead one of the Bay Area’s most prestigious private tennis and swim clubs. Nestled in the heart of Portola Valley, our club blends world-class racquets, aquatics, fitness, dining, and family programming with a relaxed yet refined community atmosphere.

The GM / COO will serve as the chief executive, overseeing all operations, driving financial performance, and ensuring an unparalleled member experience. Reporting to the Board, this leader will guide a talented team, foster member engagement, and maintain the club’s reputation for excellence.

The ideal candidate brings proven private club or high-end hospitality leadership, strong financial and operational expertise, and a passion for tennis, swimming, fitness, and community. A flair for fine dining and family events, combined with integrity, vision, and exceptional communication skills, will set the right leader apart.

About the Club

A premier tennis and swim club in an exclusive community setting. We combine fitness, dining, family activities, and social events in a relaxed yet refined atmosphere. Members value outstanding facilities, exceptional service, and a true sense of community.

Role Overview

The GM / COO is the club’s chief executive, responsible for overall operations, member experience, and staff leadership. Reporting to the Board of Directors, this leader ensures smooth daily operations while advancing long-term strategy, culture, and financial health.

Key Responsibilities

• Oversee all club operations including racquets, aquatics, fitness, dining, catering, events, communications, HR, and finance.
• Deliver an exceptional member experience, balancing a relaxed atmosphere with the highest service standards.
• Strong background in food and beverage operations, member and private event planning and execution, and F&B cost and revenue analysis.
• Able to work closely with Director of F&B and Executive Chef in staying relevant in a vibrant Northern California food scene.
• Develop and manage budgets, capital projects, and financial performance.
• Hire, lead, and mentor department heads; foster teamwork and professional growth.
• Partner with the Board on strategic direction, policies, and governance.
• Build strong member relationships through visibility, communication, and engagement.
• Maintain facilities, safety standards, and compliance with regulations.
• Represent the club in the community and uphold its reputation.

Ideal Candidate

Please direct inquiries to employment@alpinehills.us

Alpine Hills offers a generous benefits package including medical, dental, vision, and 401K.

Employment details

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