Application Support Specialist

Job Details

Level

Experienced

Job Location

Corporate - Pennsauken, NJ

Position Type

Full Time

Education Level

Not Specified

Job Shift

Day

Job Category

Information Technology

Description

About AFR Furniture Rental : AFR Furniture Rental is a premier provider of furniture rentals for homes, offices, and events. With a national footprint and a commitment to excellence, we offer bespoke solutions that cater to our clients' varied needs. We're dedicated to innovation, quality, and superior service, ensuring an unparalleled experience for our clients.

Job Overview : We are looking for an experienced Application Support Specialist with expertise in Microsoft Dynamics NAV 2016 to join our IT team. The ideal candidate will be responsible for providing daily support, troubleshooting, and maintenance for our NAV 2016 ERP system, Salesforce CRM, and Boomi Integration platform, ensuring seamless operations across all business functions.

Key Responsibilities :

• Provide strategic support for Microsoft Dynamics NAV 2016, Salesforce, and Boomi by identifying opportunities for system enhancements and process automation.
• Analyze business processes and recommend technology-driven solutions to improve operational efficiency.
• Collaborate with internal teams to gather requirements and help implement system improvements.
• Facilitate communication between business users and the development team to ensure successful implementation of system updates, enhancements, and customizations.
• Participate in cross-functional projects, supporting system integrations and business transformation initiatives.
• Support the integration of third-party applications, APIs, and custom solutions to expand system functionality.
• Participate in change management efforts, ensuring that system updates and enhancements are properly tested and successfully adopted by end-users.
• Lead system testing and coordinate user acceptance testing for new features and process changes.
• Maintain clear and comprehensive documentation of system configurations, workflows, and best practices

Qualifications :

o In-depth knowledge of Dynamics NAV 2016 modules, including financials, inventory, sales, and purchasing.

Preferred Qualifications :

What We Offer :

Diversity ensures the success of our careers, and our lives. AMERICAN FURNITURE RENTAL, INC. is an EEO / Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.