Senior Manager, Central Operations & Analytics
WHSmith North AmericaLas Vegas, NV, US5 hours ago
Job type
- Full-time
Job descriptionDevelop and maintain performance dashboards and scorecards for KPIs, labor, shrink, compliance, and sales performance. Ensure integrity and accuracy of data inputs through standardized reporting and governance models. Translate analytics into meaningful insights to inform strategic business decisions. Support predictive modeling and forecasting processes to anticipate operational trends and financial outcomes. Partner with Commercial, IT, and People teams to align operational analytics with enterprise priorities. Lead the development of automation, reporting, and workflow tools to improve visibility and responsiveness. Communicate insights and recommendations to senior leaders through clear, visual storytelling and data interpretation. Operational KPI Accuracy (%) : Validity and consistency of reporting. Process Efficiency (%) : Reduction in manual workflows and redundant reporting. Reporting Timeliness (%) : Delivery of performance reports and insights within defined deadlines. Data Adoption Rate (%) : Utilization of tools and dashboards across teams. Savings & Value Creation ($) : Impact of analytics-driven process improvement and optimization initiatives. Bachelor's degree in Business, Analytics, or Operations; MBA preferred. 10+ years of experience in operations strategy, analytics, or performance management. Proven ability to manage large-scale reporting systems and cross-functional collaboration. Expert-level proficiency in Excel, Power BI, Tableau, or equivalent analytics platforms. Strong communication and storytelling ability with data. Demonstrated success influencing executive stakeholders through analytics. Operational performance management and analytics. Process optimization and continuous improvement. Data visualization and automation systems. Strategic problem-solving and scenario modeling. Change management and stakeholder alignment. Cross-functional leadership and communication. Strategic thinker with a bias for clarity and simplicity. Data-driven leader who bridges analytics and execution. Collaborative and adaptable in fast-paced, evolving environments. Trusted advisor who delivers insight, accountability, and measurable results.
The Senior Manager, Central Operations and Analytics provides strategic leadership and analytical oversight for Central Operations, ensuring operational alignment across all functions. This role develops the frameworks, tools, and insights that enable executional excellence, optimize processes, and drive profitable growth across WHSmith North America. Acting as the connective link between Finance, Field Operations, and Commercial teams, the Director transforms data into actionable intelligence that strengthens decision-making and performance at every level of the organization.
Key Responsibilities
Operational Planning & Performance
- Lead and oversee operational planning, analytics, and performance reporting for Central Operations.
- Design and evolve operational playbooks, standards, and processes that enhance efficiency and consistency.
- Partner with Finance and Field Operations to deliver operational KPIs and data transparency that drive accountability.
- Identify and lead continuous improvement initiatives to streamline workflows, reduce costs, and strengthen scalability.
Analytics & Reporting
Cross-Functional Collaboration
Key Metrics
Job Requirements
Skills & Competencies
Leadership Attributes
Create a job alert for this search
Operation Manager • Las Vegas, NV, US
Related jobs We are seeking a strategic and results-oriented.Director of Enterprise Transformation.This role is responsible for designing, driving, and executing transformation initiatives across our retail foo...Show moreLast updated: 2 days ago 
We are seeking a dynamic and results-driven Multi-unit Manager to oversee operations across multiple retail / showroom locations.
This role is essential in ensuring that each location meets its operat...Show moreLast updated: 2 days ago
Every day, we do exciting work that makes a difference to startup founders and business owners.At Pilot, you will be helping clients solve critical financial and business strategy challenges.Our te...Show moreLast updated: 1 day ago
Oracle Supply Chain And Operations Senior Manager.At PwC, our people in business application consulting specialize in consulting services for a variety of business applications, helping clients opt...Show moreLast updated: 10 days ago
Operations Managers are responsible for all budgetary, people development, and operations objectives.Operations Manager is responsible for all aspects of operation or functions at the site.Addition...Show moreLast updated: 2 days ago
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...Show moreLast updated: 1 day ago
Operations Managers are responsible for all budgetary, people development and operations objectives.Operations Manager is responsible for all aspects of operation or functions at the site.Additiona...Show moreLast updated: 6 hours ago At PwC, our people in operations consulting specialize in providing consulting services on optimizing operational efficiency and effectiveness.
These individuals analyze client needs, develop operat...Show moreLast updated: 10 days ago 
Technology Consulting Managed Services Digital Engineering Operations Services Senior Manager.At EY, we'll help you succeed in a globally connected powerhouse of diverse teams and take your career ...Show moreLast updated: 5 days ago
Senior Manager of Fp&A and Finance Operations at Vanta.At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and w...Show moreLast updated: 2 days ago
ModernFi is seeking a Manager, Strategic Client Solutions to serve as a critical subject matter expert (SME) on our market, product, and operational capabilities throughout the entire client journe...Show moreLast updated: 18 hours ago
The Manager, Business Analytics is responsible for preparing and distributing accurate EGM and Operational statistical summary reports based on the predefined report schedule.The Business Analyst w...Show moreLast updated: 30+ days ago Arvato is looking for an experienced operations leader to support our growing facilities in the Las Vegas market.In this role, you will have the responsibility for the end-to-end operations of the ...Show moreLast updated: 2 days ago Maintains a thorough understanding of and ensures total operation is compliant with state and federal regulations (e.FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the...Show moreLast updated: 2 days ago 
Senior Manager, Platform Operations.At Turquoise Health, platform reliability is the foundation of our customer experience.
We're looking for a Senior Manager, Platform Operations to lead the engine...Show moreLast updated: 1 day ago At PwC, our people in business application consulting specialize in consulting services for a variety of business applications, helping clients optimize operational efficiency.These individuals ana...Show moreLast updated: 5 days ago 
Team Leadership : Recruit, select, and manage talent.Foster a culture of teamwork, customer service, and continuous improvement.
Develop leadership skills in Supervisors.Ensure adequate resources to ...Show moreLast updated: 2 days ago
We are known for our supportive culture and long-standing client partnerships.Abacus offers more than just a job—we provide a path to lasting career growth with trusted employers nationwide.The Inb...Show moreLast updated: 4 days ago
- Promoted
Senior Director of Enterprise Transformation
WHSmith North AmericaLas Vegas, NV, USFull-time
- Promoted
Multi-Site Operations Manager (Retail, Tech)
Confidential CompanyLas Vegas, NV, United StatesFull-time
- Promoted
Senior Manager, CFO Services
Pilot.comLas Vegas, NV, USFull-time +1
- Promoted
Oracle SCM Cloud Senior Manager
Nevada StaffingLas Vegas, NV, USFull-time
- Promoted
Sr. Operations Manager
Las Vegas StaffingLas Vegas, NV, USFull-time
- Promoted
Senior Capture Manager
MCILas Vegas, NV, USFull-time
- Promoted
- New!
Sr. Operations Manager
AmazonLas Vegas, NV, USFull-time
- Promoted
Access Analytics, Ambulatory Operations Consultant, Manager
Nevada StaffingLas Vegas, NV, USFull-time
- Promoted
Technology Consulting - Managed Services - Digital Engineering Operations Services - Senior Manager
Nevada StaffingLas Vegas, NV, United StatesFull-time
- Promoted
Senior Manager, FP&A and Finance Operations
VantaLas Vegas, NV, USFull-time
- Promoted
- New!
Manager, Strategic Client Solutions
ModernFiLas Vegas, NV, USFull-time
- Promoted
Manager Business Analytics RevMax
AristocratLas Vegas, NV, USFull-time
- Promoted
Senior Operations Manager
Las Vegas StaffingLas Vegas, NV, USFull-time
- Promoted
Center Operations Manager II
Las Vegas StaffingLas Vegas, NV, USFull-time
- Promoted
Senior Manager, Platform Operations
Turquoise HealthLas Vegas, NV, USFull-time
- Promoted
Oracle Cloud - Integrations / Conversions Lead - Manager
Nevada StaffingLas Vegas, NV, United StatesFull-time
- Promoted
Manager, Operations Escrow - US Based Remote
Remote StaffingLas Vegas, NV, USRemote
Full-time
- Promoted
Operations Manager-Inbound (PM Shift)
Abacus Solutions GroupNorth Las Vegas, NV, USFull-time